I ordered maxi-milk and amino acids, not only did i get a great deal on the price- worked out 72 bottles for £96 this is by far the cheapest iv seen tem. I also recieved a free shaker bottle with my delivery and it pretty much arrived the next dy day just. I was expecting to have to wait a fair few days. Couldn't be happier. I highly recommend the maxi-milk, the taste is amazing. Iv tried all different powders but these pre-made ones just taste like strawberry milkshake. No bad after taste at all and at 30g of protein per bottle you can't go wrong
I can't fault Maximuscle on their Promax Lean product in terms of contents. Great quality ingredients in a balanced mix for cutting up, BUT it tastes horrible! I don't mind artificial sweeteners so wouldn't mind these being ramped up. My post-workout shake is really my only sweet treat of the day. Finally, the free shaker was yet again a major disappointment. What is the point of these if they leak. I can just throw a shake over my kitchen worktop or pour it into my kit bag myself. Why bother going to the expense of creating a shaker to do this for me?
Above days it all.
Let me start by saying that Maximuscle's products are great. I've been using them for about 6 years. I don't fault them. What I have a problem with is the customer service department that can't answer a query before goods are despatched. Now, this is a simple equation.
Customer services should ALWAYS answer queries about an order *BEFORE* it is sent. So, if it takes a company 3 days to despatch then queries need to be solved <3 days.
I got an offer e-mail from Maximuscle. it said "2 products for £68". Yay, i thought! That is a great saving. Lemme go order it. I clicked the link on the e-mail. I went to the page. I put the bundle into my basket. I checked out - it confirmed the price was £68. I put my card details in and pressed to pay. It congratulated me on paying £98!?
Uhm. Now, I do 99% of my shopping online so I'm no newbie. No idea what happened. It couldn't be a cookie issue because I actually emptied them when I opened my browser. Hmm.
Anyway, I immediately e-mailed the customer services dept - as it said in the FAQs (bcs you can't cancel an order online). It took them 3 days to respond. Yes, they gave me a refund but it was very stressful. I didn't know if I should refuse the delivery or what...
All in all, whoever is running the KPIs on the e-mail responses is failing. That person needs to look at the department's targets.
What I wanted at a good price and delivered quickly
Parcel came exactly when maxi muscle said it would arrive.
It has been almost a week since I had place my order, I logged into to my account to see the status and my package is yet to be packed !!
Don't know when it will come but by now I am thinking that I should have got it from some other place !!
Bought promax extreme on black Friday so got a good deal when buying through quidco so made an expensive product price easy to cope with. However my husband says he can feel the difference in his performance and recovery from using this product.
The service is fantastic with a text when dispatched, a 1 hour time slot and then confirmation of delivery. Excellent!
Ordered at 10am and arrived at 9.30am the following morning. The shop and products are of a high standard and I would recommend for anyone who wants to seriously gain strength and muscle mass safely.
I ordered some essential gym equipment on a Friday afternoon and only selected standard delivery as usual, luckily for me I got an email on Monday telling me that my items would arrive that day. Quality service as expected.
A pleasant buying experience from start to finish. Love the fact that on delivery day I recieved an email putting me expected delivery time into a one hour slot, and it arrived right on time! Very happy customer.
The website has been informative and easy to navigate through all the products and deals to get the right items for my training and diet. The delivery service was excellent with updates on progress to my mobile. Would recommend it over going to a shop, to anyone.
I would definitely order again just the strawberry flavour isn't the greatest tasting I have had. But regardless of the taste the service has been past expectations. If I could change anything it would be the flavour but will do next time
The service I received was swift, efficient and very professional. Not only was the product good value for money but when it arrived there was a free shaker inside the parcel which was a nice surprise bonus. The choice of delivery company was also very good - I was able to track the parcel for the whole journey plus they text me to tell me which neighbour they had delivered it to. All in all a fantastic service and a very happy customer.
Great service, no hassle and delivery was updated by email so no need to worry where or when you order is on its way
I tried the promax lean and it works great, and the service and delivery was great!
Sites easy to navigate too so i recommend at least just looking, the specials are worth considering as they are great deals...
I got two tubs of promax lean, thermabol capsules and 2 mixers for £65! thats awesome.
The protein project is a great way to get motivated and stay motivated for longer periods of training. Excellent training advice and tips supported by product bundles and information. The best thing about this was seeing actual results from people who had undergone the training and nutrition plans!
I ordered some maxi tone sculptress powder and bars and was really pleased when it arrived to also receive a complimentary shaker bottle and one of the ready made shake to try. Very prompt delivery and was kept in the loop to when it was gonna be delivered to the hour...only criticism is I would of preferred it not to be printed on the outside of the box what it was, incase I had to get it delivered else where. But overall really pleased with my product and service.
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We are so confident of our products’ effectiveness that we guarantee it. Just use the products as instructed on the label for 30 days, all the while maintaining a sensible training regime and a healthy diet. If you are not satisfied with the results, just send the products back in their original packaging within 40 days for a hassle free refund.