Myprotein.com omdömen

GOOD SELECTION OF PRODUCTS & FAST DELIVERY

Attracted by the description of quality of their products and very decent pricing I have recently tried Myprotein.com for the first time.

The order arrived within 2 days and the supplement seems to be working at least as well as my previous favoured brand.

Based on this order I would recommend Myprotein.com

good site, good products

Had what i wanted at a fair price. some problems with payment but when that was solved no problems.

Fantastic!

Not only do they give an accurate description of their products there are individual reviews on each product from real people listing their views and likes/dislikes. The shipping was also right up there, with my order getting to me early the very next day. Overall extremely impressed with MyProtein!

Worth every penny

This product really does what electrolytes should do, better than any sport drink out there! will keep buying!

30 timmar sedan

Svar från Myprotein UK & Ireland

Hello AJ,

Thank you for your kind review.

It is great to hear that you rate the product and service so highly and we look forward to continuing business with you into the future.

Kindest regards,

Myprotein.com Customer Care Team

Great value & delivery

Quick delivery and decent product!

30 timmar sedan

Svar från Myprotein UK & Ireland

Hello Ollie,

Thank your great review.

It's brilliant to hear that you you have been so satisfied with the quick service that you have experienced while shopping with us.

Many thanks once again for your time.

Kindest regards,

Myprotein.com Customer Care Team

Top quality

Great shakes. Taste great. Can't say any more.

30 timmar sedan

Svar från Myprotein UK & Ireland

Hello Dan,

Thank you for your review.

We're happy to hear that you're so pleased with the product.

We look forward to doing business with you again soon.

Kindest regards,

Myprotein.com Customer Care Team

Perfekt

Intet ondt at sige :-)

30 timmar sedan

Svar från Myprotein UK & Ireland

Hej,

Tak for din anmeldelse.

Det er dejligt at høre, at du er så tilfreds med den service og vi ser frem til at behandle dig igen snart.

Med venlig hilsen

Myprotein.com kundeservice

best products I've tried by far!!!

I just purchased my protiens impact whey mint chocolate and have to say it is by far the best tasting protien shake I have ever had, also the protien cookies are amazing would deffinitely recomend trying them. I'm currently half way through a bottle of protien water which has and incredible taste. Great company excelent products!

2 dagar sedan

Svar från Myprotein UK & Ireland

Hello Michael,

Thank you for leaving the great 5 star review for us!

We are really glad to hear that you are happy with the products that we offer.

Best of luck with your training and we look forward to seeing you back on the site soon.

Many thanks,

MyProtein.com Customer Care Team

very good service

very good service and great products!

3 dagar sedan

Svar från Myprotein UK & Ireland

Hello Jeel,

Thank you for your review.

We're pleased that you have been so satisfied with the service as products that we offer. We look forward to seeing you again soon for more orders.

Kindest regards,

Myprotein.com Customer Care Team

THE company for all you gym needs

I'm very happy with the level of service that MYPROTEIN offer. Quality products at incredible prices!! Never had an issue with MYPROTEIN, all goods arrive earlier than the estimated delivery date and in pristine condition. I'm one happy customer and proud to be loyal! Keep up the fantastic work MYPROTEIN :-D

3 dagar sedan

Svar från Myprotein UK & Ireland

Hello Christopher,

Thank you for your brilliant review.

We're delighted to hear that you're so please with the service received and great products that we offer.

If there is anything that we can help you with in the future, please don't hesitate to get in touch.

Many thanks once again for your time.

Kindest regards,

Myprotein.com Customer Care Team

excellent products

Using Impact Whey
Excellent product

4 dagar sedan

Svar från Myprotein UK & Ireland

Hello Zoltan,

Thank you for your review.

It is great to hear that you're so happy with the impact whey.

If there is anything we can help you with in the future, please don't hesitate to get in touch.

Kindest regards,

Myprotein.com Customer Care Team

Would love to know what my purchase was like.

I've just had exactly the same experience as a chap further down these reviews. Courier company (YODEL) has apparently said that they left my package "in a safe place" but seeing as I have no front or back garden and my neighbour does not have it I fail to see where this safe place would have been!

After spending about £8 in phone calls to try to discover what's going on, then being promised a call back (after myprotein had spoken to Yodel) and not receiving it I've finally been sent a form which needs printing out, signing and posting! I ordered this bundle on the 1st May - it's now the 14th and I'm being told that I need to get this form back to myprotein before the process of finding out what's happened with my bundle really starts.

This is so much time wasted now, all in the vain hope of getting my £50 order as a first time customer! Not a great experience which is odd as I had heard good things about myprotein.

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Instantly received a call regarding this matter 15 minutes after posting so hopefully the situation is improving!
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4 dagar sedan

Svar från Myprotein UK & Ireland

Hello Sam,

Thank you for your review to raise the issues you have had with the courier.

It is good to hear that you have had a call to offer a resolution and trust that this matter will be brought to a close promptly.

Many thanks once again for your time.

Kindest regards,

Myprotein.com Customer Care Team

Fast and exactly as specified

Very good product, arrived very fast after ordering. Only reason not given 5 stars is the delivery man dropped box over side gate - nothing was damaged and saved having to go to a depot but the box was fairly beaten up as it had 5kgs of protein powder in!

Will definitely use again.

4 dagar sedan

Svar från Myprotein UK & Ireland

Hello Owain,

Thank you for your review.

We're delighted to hear that you're so pleased with the product and the order arrived so promptly.

We'll pass this information to the courier as we do not like to hear of deliveries being dropped over a gate like this.

If there is anything we can help you with in future, please do not hesitate to get in touch.

Kindest regards,

Myprotein.com Customer Care Team

Great effective products and service is top notch.

I have been using Total breakfast and Huricane XS for almost a month now and have already started to see gains, I feel healthier overall too! Customer service are always happy to help if I have any issues.

4 dagar sedan

Svar från Myprotein UK & Ireland

Hello Kieran,

Thank you for your shining review.

It is great to hear that these products are bringing you good results and you're happy with the service you've received.

We look forward to doing business with you again in the near future.

Many thanks once again for your time.

Kindest regards,

Myprotein.com Customer Care Team

Detta omdöme har rapporterats av Företaget 4 dagar sedan för inköpsbevis saknas (endast verkliga kunder kan granska ett företag).

Trustpilot Kundservice är i färd med att undersöka detta omdöme.

Efter undersökningen kommer det antingen tas bort eller returneras till Trustpilot.

Se våra riktlinjer för omdömen här

It gets better

Had it twice. Tastes kind of bad first couple of servings (in my experience), but that taste seems to fade away . Too early to tell whether it's effective or not, but I'm feeling a bit healthier.

5 dagar sedan

Svar från Myprotein UK & Ireland

Hello Liam,

Thank you for your review.

It's great to hear that you're feeling healthier already and are enjoying the product.

If there is anything we can help you with in future, please don't hesitate to get in touch.

Kindest regards,

Myprotein.com Customer Care Team

Great product - why no free scoop?!?!

Great product. Bit cheeky having to buy a scoop to use it though. Can't be that expensive to chuck a free plastic scoop in the bag. Having to use my maximuscle scoop to use your product. I hope you do chuck a free scoop in the bag in the future as it is a very good product with this being its only flaw.

Thanks
Matt Smith

5 dagar sedan

Svar från Myprotein UK & Ireland

Hello Matt,

Thank you for review.

We're glad to hear that you're happy with the product that you've ordered. I'm sorry you're disappointed with receiving no scoop with the order.

I'm sorry you're unhappy that you didn't receive a scoop, if one is required, please feel free to order a scoop with your order at cost of £0.65.

If there is anything we can help you with in future, please don't hesitate to get in touch.

Kindest regards,

Mprotein.com Customer Care Team

I fueled my ambition...

Speedy and helpful staff when I've had queries, very quick delivery of orders and top quality products that really work - don't need to say any more.

5 dagar sedan

Svar från Myprotein UK & Ireland

Hello Kevin,

Many thanks for your review.

It is great news to hear that you're so pleased with all aspects of our site and service. We look forward to continuing business with you for the foreseeable future.

If there is anything we can assist you with, please do not hesitate to get in touch.

Kindest regards,

Myprotein.com Customer Care Team

It's a good company

Slightly high pricing on the products I'm interested in, however it is a good company with fast service and friendly staff.

5 dagar sedan

Svar från Myprotein UK & Ireland

Hello,

Thank you for your review.

We're delighted to hear that you're so pleased with the service and our customer service staff. Your comments and appreciation will be passed on to to the rest of the team.

If there is anything we can help you with in future, please feel free to get in touch.

Kindest regards,

Myprotein.com Customer Care Team

Precisely on time, cheap and correct

My order came on time and they gave me a precise time it would come rather than saying some time between 1 and 7, the correct items came and it was cheap and well packaged. What more can I ask for?

5 dagar sedan

Svar från Myprotein UK & Ireland

Hello Rob,

Thank you for your great review.

It is brilliant to hear that you are so satisfied with the quality of the products and the low prices we're able to offer.

If there is anything we can assist with in future, please don't hesitate to get in touch.

Kindest regards,

Myprotein.com Customer Care Team

Detta omdöme har rapporterats av Företaget 4 dagar sedan för inköpsbevis saknas (endast verkliga kunder kan granska ett företag).

Trustpilot Kundservice är i färd med att undersöka detta omdöme.

Efter undersökningen kommer det antingen tas bort eller returneras till Trustpilot.

Se våra riktlinjer för omdömen här

Great Products and service

I have just gone from a 215lbs man that worked out mainly for size and decided to cut and go for definition. First of all I dieted and concentrated mainly on cardio to cut to 180lbs using just myproteins creatine gluconate. I found that this helped me power through the long cardio sessions. Then once I hit 180lbs I started using myproteins True Whey Choc Orange flavour as that was on offer at the time. That was 7 weeks ago now and I have added around 6lbs of lean mass and I am only my second bag of the true whey. I decided to go for the strwberry this time. Both flavours have been much better then any of the competitors that I have tried and I have tried a lot over the last 10 years. Another plus of myprotein is I ALWAYS receive my goods the next day without a hiccup. So far I am very happy

5 dagar sedan

Svar från Myprotein UK & Ireland

Hello Tom,

Thank you for your shining review.

It's fantastic to hear you enjoy the taste of the products and most importantly, you've have had such great results.

We wish you all best with your training and hope to see you back again soon.

Kindest regards,

Myprotein.com Customer Care Team

excellent service

A great service, always arrives quickly and never any hassle

5 dagar sedan

Svar från Myprotein UK & Ireland

Hello Adam,

Thank you very much for your review.

It's great to hear you're so happy with the service we offer and with the delivery of your orders.

If there is anything we can help you with in future, please feel free to get in touch.

Kindest regards,

Mprotein.com Customer Care Team

Great products great prices... pitty the bag was burst and my powder was everywhere!

Mp have a great range of quality products at very good prices....unfortunately you have to put up with them getting your order wrong and your goods getting damaged. In the words of Roy Walker "good but not right"... the order number is 27923877.

5 dagar sedan

Svar från Myprotein UK & Ireland

Hello Alan,

Thank you very much for your review.

It is great to hear that you like the ranges available and the prices we offer. We are very disappointed that your order has arrived in such a state, please accept our most sincere apology for any inconvenience that has been caused by this. Please provide your order number to allow us to resolve the matter as efficiently as possible.

Many thanks once again for your time and review to bring this matter to our attention.

Kindest regards,

Myprotein.com Customer Care Team

good service products that work

Everything is simple and does what it says on the tin. Is cheaper than branded crap in stores at double the price and prob less quality.

Only thing is when 1 item is out of stock the whole order is held up and notifications on eta are slightly lacking but that's the only issue i have ever had. Other than that perfect double thumbs up :-)

6 dagar sedan

Svar från Myprotein UK & Ireland

Hello Michael,

Thank you very much for leaving your kind review for us.

We're really glad to hear that you are pleased with the products and prices that we offer.

We'll be sure to take the feedback on board regarding the delays and will do everything we can to make sure this doesn't happen again.

Keep an eye out on the site for all our future offers and promotions, we hope to see you back soon.

Regards,

MyProtein.com Customer Care Team

top notch product and service

Ordered impact protein and instant oats. Arrived the next day!! Great tasting product, and mixes really well. Will definitely use again.

6 dagar sedan

Svar från Myprotein UK & Ireland

Hello,

Thank you for leaving your 5 star review for us!

We are really glad to hear that you are pleased with the products and service that you have received from us and we hope to see you back on the site in the future. Best of luck with your training!

Regards,

MyProtein.com Customer Care Team

Worst customer service ever.

I have been purchasing supplements from MyProtein since 2009. The last few times I have bought from them deliveries were delayed because they took forever to ship out. The last time I ordered for them, they took about two weeks and sent the wrong item. After trying to use email to communicate and having to wait 48h+ for responses I decided to use the phone, having to hold 1h+, and this is no cheap number to call! When they finally "sent out" the right item, I was told it was sent by regular mail by mistake and could take up to month! I waited one month, the item didn't come. I was told to send in a form for a refund, which I have sent in several times with no response. I'm done!

6 dagar sedan

Svar från Myprotein UK & Ireland

Hello Javier,

Thank you for leaving your feedback regarding the experience that you have had with us.

We are really sorry to hear about the problems that you have faced with your order and we will do our best to resolve this as quickly as possible.

Please can you provide us with your order number so that we can contact you via your online account and resolve this positively for you.

Many thanks,

MyProtein.com Customer Care Team

No complaints

Fast delivery, fair price & good product.

6 dagar sedan

Svar från Myprotein UK & Ireland

Hello Tom,

Thank you for leaving your 5 star review for us.

We're really glad to hear that you are happy with the service that we provide and we wish you the best of luck with your training!

Thanks,

MyProtein.com Customer Care Team

Punctual, good taste, good value for money

Very good product

ALL IS NOT WHAT IT SEEMS

Disappointed that I didn't receive the promised T Shirt. This has happened before with your SPECIAL OFFERS. I received an email stating that I would qualify for a free T shirt if my next order was over £60. It was actually over £70 and I entered the requested Offer code. It could be that I did something wrong. Perhaps you should make your claims easier to understand. I used to get e-mails telling me that I had earned points which gave me a discount off my next order. Whenever I made my next order I received a message telling me that my account showed NO POINTS. Puzzling. I order from you because it is convenient and your delivery is very reliable. However, every time I order the prices seem to have been increased. Perhaps it is time to start shopping around again!. John Bubb. j.bubb32@btinternet.com. previously j.bubb@sky.com.

6 dagar sedan

Svar från Myprotein UK & Ireland

Hello John,

Thank you for leaving your review of our site.

We are really sorry to hear about the difficulty that you have experienced applying this offer to your orders. We appreciate the comments about our reliability and we would like to do everything possible to resolve this positively for you.

Please log in to your online account where you will find a new message from us which you will be able to reply to if necessary.

Many thanks,

MyProtein.com Customer Care Team

very happy with quality, price and delivery

very happy with quality, price and delivery

den 10 maj 2013

Svar från Myprotein UK & Ireland

Hello Artur,

Thank you for your feedback.

It is great to hear you're happy with the quality, price and delivery we offer.

We hope to see you return to shop with us again in the near future.

Many thanks once again for your time.

Kindest regards,

Myprotein.com Customer Care Team.

Great products, fast delivery

I placed an order on Wednesday with standard delivery, and it has arrived very quickly, faster than the delivery time scales. It was delivered with Yodel, but despite their other reviews, I had no problems. The cookies taste great, and the jumper fits excellently.

I've now placed several orders with Myprotein, and only one had a problem, this was rectified very quickly and easily.

Great experience, and I will definitely be ordering from Myprotein again.

den 10 maj 2013

Svar från Myprotein UK & Ireland

Hello Jennifer,

Thank you for taking the time to leave your review.

We're happy to hear that you have been satisfied with the service and products you have received during your shopping experiences with us.

We look forward to seeing you back for more, soon.

Many thanks once again for your time.

Kindest regards,

Myprotein.com Customer Care Team.

Great products, quick delivery, brilliant website and excellent customer support.

Myprotein was suggested to me by my brother, having never used products like this before I was a little sceptical. Detailed product descriptions and sensible prices tempted me into purchasing one of the bulking powders. Overall, very impressed and will now recommend this site to others.

den 10 maj 2013

Svar från Myprotein UK & Ireland

Hello Craig,

Thank you for the shining review.

It's great to hear that you and your brother are so pleased with the products/site and overall service. We hope to see you both shopping with us again soon.

Many thanks once again for taking the time to review the service.

Kindest regards,

Myprotein.com Customer Care Team

Most innovative firm I ever had experience in my life

Myproteins high pro deluxe proteinbars are the best tasting proteinbar in the whole world! This company truly rocks!

den 10 maj 2013

Svar från Myprotein UK & Ireland

Hello Familien,

Thank you for your kind review.

We're glad to hear you are so pleased with the taste of the High Pro Deluxe Snack bars.

If there is anything we can help you with in the future, please don't hesitate to get in touch, we'll always be more than happy to help.

Many thanks,

Myprotein.com Customer Care Team

Perfect

Without problem, fast and correct.

den 9 maj 2013

Svar från Myprotein UK & Ireland

Hello Marta,

Thank you for leaving the great review for us.

We are really glad to hear that you have had a good experience with the site and hope to see you ordering with us again soon.

Kindest regards,

MyProtein.com Customer Care Team

Great service, fast delivery, the website has a briliant design, good offers, good products.

I always shop at my protein but I think the whey products should be cheaper and wish they had more 10% off coupons more often on that other discount website.

den 9 maj 2013

Svar från Myprotein UK & Ireland

Hello,

Thank you for leaving the 5 star review for us.

We are really glad to hear that you are happy with the site. Keep an eye on site for all the future offers and promotions that we have coming up.

Regards,

MyProtein.com Customer Care Team

Very good service

The order came quick, which made my day. Very straight forward....

den 9 maj 2013

Svar från Myprotein UK & Ireland

Hello,

Thank you for leaving the positive review for us.

We are really glad to hear that you are pleased with the service that you have received from us and we look forward to seeing you back on site shortly.

Many thanks,

MyProtein.com Customer Care Team

Poor

After spending in excess of £35 on 2.5kg of whey protein. I was very u happy to find that there was no scoop in the whole bag, this is very disappointing as I have no means of measuring how much protein to apply to each shake. I also used the offer code 'VEST' when I purchased my order online, however, I did not receive a free vest upon delivery. One thing I will say was delivery was very speedy and I am happy with the product itself.

den 9 maj 2013

Svar från Myprotein UK & Ireland

Hello Curtis,

Thank you for leaving your honest review regarding the order that you have received from us.

We are really sorry to hear about the disappointment that you have faced with this order.

Please log in to your online account where you will be able to see a message from us to advise on this situation.

Many thanks,

MyProtein.com Customer Care Team

excellent foc delivery.

its probably too early too tell if the my protein product i purchased is doing anything for me because i have only been on it for a week ,but after saying that i do feel as i have more stamina and not feeling so tired as usual ,i will repost an other review in a few weeks time too update on progress,thanks anyway my protein for the speedy delivery.(foc).only a little bit disappointed that you dont provide measuring scoops for new customers.

den 9 maj 2013

Svar från Myprotein UK & Ireland

Hello William,

Thank you for leaving the 5 star review for us.

We hope that you get the results that you're after and if you do need any help choosing other products that will be best for you specific needs then just let us know and we can give you any advice you need.

We are reviewing the decision to include scoops with our orders currently and I hope this hasn't caused you any bother.

Regards,

MyProtein.com Customer Care Team

Great products at really good prices & quick delivery

I love the range of products available at My Protein, I always find exactly what I need to complement my training & whenever I order, I know I will receive my purchase really quickly & I won't be paying extortionate prices. Recommended by my Personal Trainer at the gym.

den 9 maj 2013

Svar från Myprotein UK & Ireland

Hello Faye,

Thank you for leaving the great review for us!

We're really glad to hear that you like our site and the products that we offer. It's great to hear that we are able to help with your training and we wish you the best of luck achieving your goals!

Keep an eye out on the site for all future offers and promotions that you can take advantage of and we hope to see you back soon.

Kindest regards,

MyProtein.com Customer Care Team