Simply I am very pleased to say that Pediwear´s team has quickly responded my questions, quickly has despatched my ordered items.
The goods are nice, I have got what I expected.
I look forward for next purchase.
I am fully satisfied.
Have just received my two pairs of Loake shoes from Pediwear. The service is truly outstanding! The staff was very helpful and polite. The parcel arrived very fast and I am absolutely satisfied with Pediwear as always when I place an order with them. Can't wait to make another purchase!
Thanks a lot!
Parcel arrived quickly. Was able to track it online. The shoes were perfect, and came with free shoe horns and laces. They fit me perfectly. Customer service was amazing- nice letter thanking me for my purchase accompanied the shoes.
Would (and have) recommend to everyone.
Although it was the first order, the order was completed without being troubled. Since notification of e-mail etc. was also given frequently, it did not become uneasy. Goods also arrived immediately and service was also substantial. And a low price is also glad .
Pediwear has been very good about shipping the shoes I bought into the United States. They offer good discounts and the non-vat prices are very affordable, much cheaper than here in the States. I will continue to use them to buy good quality English made shoes.
I've ordered three pairs of shoes from Pediwear and everything has worked as expected.
A big plus is the Loake Club. After buying the first pair of Loake shoes, you get 15% discount on ALL Loake shoes going forward. This widens the gap further between Pediwear's prices on Loake vs. retail prices in my country - so it's a no-brainer to shop from there.
The only negative is the ugly website and low quality pictures. However, you can check the shoes at other websites (such as Herring Shoes) and just place the order at Pediwear.
Delivery was not as speedy as from the other UK online shoe stores I have made purchases from. The pictures of the shoes could also be improved. I bought some shoes that looked very good from the angle the one photo was taken from .But when I put them on I did not like the shape of them at all. The range of shoes offered is probably what is best about Pidiwear.
Pediwear have repeatedly gone well beyond the standard level of service expected of online businesses for me. I'm a very happy customer who would recommend them to anyone.
Goods are arrived timely and safely but sent to the wrong address. Although I have mistakenly selected to ship to billing address during the order process, I have emailed CS and asked to change the shipping address. To my surprise, my request was not followed and the products were sent to my home instead of office.
I have recently purchased a shoe from Pediware and I can wholeheartedly vouch for their professionalism and exemplary service. The descriptions were word perfect and when I received the shoe it was a case of shoe perfect. Time from putting in the order to delivery was 5 days and this is from UK to Australia.
The packaging was perfect and shoe arrived intact.
My thanks and congratulations on a great service.
I ordered a pair of Loake Mitchum from Pediwear. I got exactly what I ordered within the time specified (shipped to Japan). I received a silk tie as a complimentary gift, which is what influenced my purchase from this company. I was also pleasantly surprised to find a tin of shoe polish and a shoe horn had been included as extras (more than what I expected). Excellent service; I would recommend this company to anyone.
Pediwear supplied me with a hat that was exactly as described, arrived in excellent condition, on the day forecast.
My husband is diabetic and always chooses his shoes carefully to ensure comfort.
It is becoming more and more difficult to find good leather soled shoes in the high street, but of course, buying them on line means that you can't be sure of the fit until they arrive.
These shoes come in half sizes, and are a perfect fit, and we will certainly be ordering them again. The quality of them is excellent. He ordered two pairs and loves them both.
They might seem a little expensive, but these shoes are built to last and will be repairable so actually represent good value for money.
He was particularly pleased to receive a note in the boxes saying that the packer hoped he was pleased with them.
Personal service with an on-line order!
Reactive & dedicated support that REALLY supports you, even for such details as the brand of the laces. Really interesting prices & club system for further orders. Free shipping to Europe = awesome, otherwise we europeans couldn't have high quality pair of shoes for a fair price. I'd buy my next Trickers shoes joyfully at Pediwear.
J'ai été obliger de relancer le service client pour obtenir une date de livraison.
I was forced to restart the customer service to get a delivery date.
Mise à jour:
Merci d’avoir répondu à mes observations.
D’autre part, j’apprécie votre geste commercial et c’est avec plaisir que je continuerai à passer commande dans votre boutique.
Thank you for responding to my comments.
On the other hand, I appreciate your gesture of goodwill and it is with pleasure I will continue to place an order in your store.
Pediwear is a wonderful source for a wide range of quality products.
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