Great prices, fast on-time delivery. It's as advertised.
Hershey, Maverick, CeeCee and Yoni are our lovable chocolate Labs. They already recognize the PetFlow boxes and will jump all over the UPS man while he is trying to make it through the driveway. Between the five of them, they look like one big brown ball (I just feel sorry for the man). Don't let me leave that box unattended or they will take care of opening it for me and in the process will help themselves to some treats. I work from home and to ensure that they will be quiet during my calls, I pull four of those humongous bones and I have no distractions whatsoever. But no, seriously, we wonder why we didn't discover PetFlow earlier. It's a time saver with awesome prices! But best of all, PetFlow makes our children happy and this my friends, it's priceless...
I ordered big bag of dog food and 1 for my cats. I was careful opening the large box, I thought, but I ended up cutting the large 35 Lb bag right down the middle! My error, but would help if you could tape a piece of cardboard on top of bag that is below the center opening or put sticker on top stating that one shouldn't use a knife to open. I've had to lay the bag down, as it it impossible to pour from the middle.
Nest time I will know and will be more careful, but it's going to take a while for 35 lbs!
This is my second order. I have been pleased and would order again.
I would recommend PetFlow to anyone who owns a dog! I love their auto-ship service for food. The food I get can only be found at speciality stores, so its great the PetFlow carries what I need and at a very reasonable price. I scheduled the deliveries for every 8 weeks and never have to worry about running out of food for my bulldog, plus the shipping is free! They also have great prices and selection on toys, treats and accessories. And any time I've needed customer support, I've gotten a response and a solution within 24 hours. 5 stars!!!
The website takes a while to load, specifically when looking at the sales. Could use some updating. But, i can make purchases, prices are fair and i have a ton of options for grain-free dog food.
Imagine dog food delivered to your door, paying as cheap or cheaper a price, free delivery, no tax (at least for me) and the abilty to set it all up automated! Great service. Never an issue (I even cancel my auto delivery when there is a sale and then pick it right back up).
My dog can't get enough of those bully sticks. She can smell them a mile away. I bought extra this year to give to my friends who have dogs.... I love the fact that it keeps my boxer dog (Abby) busy even for a short time.
Oxy absorbent pads. Had to use two to absorb the urine from my dog. Probably could have used a third. The product makes cleaning up urine easier & faster than what I was doing which was pouring a lot of borax on the spot, letting it absorb the urine and then getting it off the carpet. However, will be traveling and using these pads will be easier than using the borax
I don't know what made me order from PetFlow the first time...I guess I was running low on food and didn't want to trek to the pet store. I am glad I made that order. The prices are great, all of the best dog and cat foods are available, and the delivery is very convenient. Often, there are unbelievable prices on treats, so I throw them in the cart too. I am talking $.01. You can't go wrong!
The first time I ordered from them was fine, I think the order even got here early. The second time I tried to order, I did so because it was a Cyber Monday deal for free shipping. I got the code & ordered, but then I forgot to add something, so I clicked on the option to go back and add more items but when I was done adding & went to pay, I was not given the free shipping or even an option to go back & start over with that code. I tried multiple times to figure out a way to order but it was not working, so I cancelled the whole order. It was very frustrating. I wrote a comment on their page before I left, but never got an email regarding that particular situation until they wanted this overall review.
I ordered these not sure if my 7 dogs would like them, but they wanted them open as soon as they were delivered! Smelling them right thru the package. They are awesome, the shipping was quick , even with almost everything shut down here because of a major snowstorm, they were delivered in a timely manner. The price was great and I am completely satisfied and put them on a 2 month delivery !! Thank you from, Half & Half, Kirby, Chloe, Yogi, Daisy, Ryder & Teddy !!!
You HAVE to check this site out, the prices were exceptional. With the holidays coming we couldn't forget all our doggie relatives and the bargains were great. I highly recommend this site and will be shopping there again soon.
I tried placing an order on-line for my dog and my granddogs for Christmas gifts. I had no success at all getting the website to take my order info and payment info. After repeatedly trying I gave up and called. They apologized profusely for my inconvenience and took my order over the phone. I received the order very quickly and all items I ordered were just as described on the website. Great prices too. Hopefully, they have their webpage issues corrected now. Would definitely order from them again.
I like the products. I am always looking for Holistic treats and Petflow has a variety. I am very impressed and the delivery time is very quick. Makes my life a lot easier and prevents me from driving 30 miles round trip just to buy treats every week.
Overall, I'm pleased with PetFlow. I buy the Sojo's 8-pound bags of turkey and beef and prices at other merchants are similarly low on the first order only. PetFlow does away with these gimmicks and seems to offer a consistently low price on subsequent orders. Sojos also time stamps the date these bags were produced and I was pleased to see date stamps in October 2013 for an order placed in December 2013. The only problem I have is that I was told that if I called early enough and requested it, the bags would be shipped that day. I did as such. However, the bags did not ship until the next day. It would be far better to under-promise and over-deliver.
The products on this site are as good as it gets and have a wide range of diversity. Customer Service is excellent if you have questions. They also are VERY tuned into to any product recalls and don't use any products from China.
The only warning/negative is that the shipping times can widely vary---be prepared for that--some things will arrive in 3-4 days and some seem to take a week or more---don't depend on your pet getting fed if you don't give alot of lead time.
I was purchasing bully sticks through another site, which I was very happy with, but then an ad from PetFlow caught my eye - the prices were SO much cheaper! I thought at first it would be bad service and quality, but it's every bit as good as my other supplier so now I have switched to be a loyal PetFlow customer!
I ordered from Petflow for the first time and boy I wish I had known about them much sooner !! Shopping was so easy. Every picture showed eveything I needed to know about the product. My order came so fast, I couldnt believe it! I've had many instances where I order something online and when I receive it, it's nothing like it's picture or description. NOT SO WITH PETFLOW!!! All my items were EXACTLY as shown online!!! My boxer is in Doggy Heaven with her new choice of daily treats. I ordered all items that were on special, so the prices were unbelievably cheap, and everything is very high quality. I can't afford the treats when they are regularly priced, but the next time I see them on sale, I will definitely order again! I've placed 2 orders with them already and I do hope that they give some kind of repeat customer discounts. I would love to see a free shipping coupon were your order doesn't have to be $49.00 or more as a thank you for placing multiple orders with Petflow. If you've never ordered from them before, I suggest you do. Get your doggies some special Xmas presents this year. Petflow gets a 10 from me!!
When my rescue dog sees me open the drawer her treats are in she starts leaping around like crazy. By the time I get to the door, she is standing on her hind legs and spinning around like a dancer. She loves the new stuff she has to chew on.
We have five dogs, two with special dietary needs, and we get all our dog food from PetFlow. They are great!!
Everything was delivered fast, easy to work with but my only suggestion on the wellness cat food is the 3 oz cans are packaged 2 flats of 12 cans together. If you sold the 3oz in 12's I would buy more because just like adults cats want variety in their food
Received my order of Innova dog food; however the top of the box was up some and the bag of dog food had a split; called your company and the gentleman I spoke with was very understanding and offered me a full refund on my next order or a new shipment. Took his advice. Easy to talk to and gave me no problems whatsoever! I rate the company FIVE STARS!
My dog loves all the treats I get for him at PetFlow. They are quality products at good prices. I also have vats and they have great products for them too. They love to chase their red light toy and mice. Also ship very fast and packed well.
PetFlow.com is customer-friendly. They provide excellent products with a great selection and variety, and their fast shipping service would be hard to beat! I would recommend them to anyone who is interested in shopping online for their pet products.
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PetFlow stands behind both it's service as well as the quality of products we sell! If you're unhappy for any reason whatsoever, PetFlow.com will make it right! Just CALL, LIVE CHAT, or EMAIL us at ANY TIME! We'll take care of your concerns, no matter how big, or small. We'll make your tail wag!