Terribile

Volo da Milano a Riga.

Tutto e' a pagamento nonostante il prezzo del biglietto non era economico. Non viaggiate con animali! Mia madre e' stata arrestata sulla petizione di capohostess perché aveva preso in braccio la gabbietta con il cane perche' sotto i sedili faceva caldo e mancava l'area. Il cane e' di 20 cm ! Ma hostess ha detto che rappresenta il pericolo per i passeggeri. Sono ridicoli.
In genere hostess ostili e maleducate, posti stretti, no cibo, no bibite. Poca area nel salone.
Evitate se non volete arrabbiarvi per disservizi e maleducazione.

Nothing wrong

I have flown Oulu-Turku several times and never had any of the flights delayed or anything. They never cared about my little oversized baggage and service has always been quite good.

Too bad that they stopped flying the route.

EXTREMELY BAD SERVICE

For a period of time I flew with their flights approximately once a week, a total of around 10 times...before switching to another airline. The service is extremely poor both in the plane and on the administrative level. There are constant delays and lots of people miss their transit flights...and that often means you need to wait for several hours, sometimes an entire day, to get on any flight to your final destination, because the airbaltic transit staff refuses to get you on earlier flights. In general, the staff is staggeringly passive; never helpful and as they speak very bad English it's hard to communicate. The planes are old and dirty, nothing works and nobody really cares. Choose wisely and DO NOT fly with Airbaltic.

2 flights ==> 2 flights cancelled ==> 170€ lost

NEVER AGAIN THIS AIRLINE

Kan varmt anbefales:)

Et godt selskab med god service (tidligere medlem af StarAlliance) og gode priser. Pass på, at du ikke bestiller uønskede services som forsikringer osv. Har fløjet tit med Airbaltic og har aldrig haft problemer de ikke har været villige til at løse.

det virker rigtig godt uden spædbørn

Vi bestilte både hotel og fly via siden og det spillede bare en million.

Problemet er spædbørn har så mange specielle regler at det være svært at holde styr på. så brugte forholdsvis meget tid på at finde svar på alt muligt her kunne det være lækkert men automatisk info mail med ting man bør vid når man har spædbørn med.

They should not exist at all

They charged full price for the ticket of our 9 month old baby and made up diffrent explanations and reasons for that! They said since we used a transit in Riga (flying from Copenhagen to Minsk), we should pay the full price!

At the Riga passport control, they checked our passports for about 20 min, so we were late for a plane, even though they new we had only 15min left during the whole transit. The whole crew and passengers were waiting for us. There was no reasong for suspisions in our documents! The flight crew came to us to help. They "released" us whithout a word......

On our way back, Riga rejected us a transit, since our baby had a different visa. We lost our tickets, and had to fly another way. All these problems they caused were not justified and all the way long they just pissed on us. For the money we spent on their tickets, we have got only gloomy faces and no service at all!

Moreover, the quality of the plane itself is far behind the 21 century. No well established air conditioning, flying in July it felt like being in the dry sauna. Smell of food and toilet was mixed and was filling the whole plane. Many people were complaining on the smell during the 40min flight.

Do not put trust on them, just choose the serious airline!

Claus Kongstedt Meyer tyckte detta omdöme var användbart

Godt nok

Flybillet København- Tel Aviv over Riga. Absolut ok hele vejen lige fra bestilling til selve flyturen. Lidt underligt med alle deres tilbud om forsikringer eller nærmest væddemål, men dem kan man lade være med at købe. Irriterende at skulle betale for baggage. Riga lufthavn er meget trist.

Didn't care about our situation

when my girlfriend and i got delayed from Milano to Riga, we lost our flight to Copenhagen and had to wait 12 hours in Riga airport. they gave us 15 euro, so we could get something to eat? 15 Euro! we had to use our own money so we could get something to eat, and they wouldn't even consider giving us enough to cover the restaurant expenses. they did give us a hotel room with breakfast after all, but honestly, would it kill you to give us at least 25 Euro so we could have a full meal and not have to share with each other?

Claus Kongstedt Meyer tyckte detta omdöme var användbart

NOT PROFESSIONAL!!!!!

THEY LOST OUR BABY BAGGAGE AND NEVER RETURNED IT!!!!!!!! CUSTOMER SERVICE DOES NOT EXIST AT ALL!!!!!! VERY BAD!!!!!! KEEP AWAY!!!!!

Claus Kongstedt Meyer tyckte detta omdöme var användbart

Sehr gute Abwicklung

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