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After trying all the most common places to buy 5x pocket t shirts all the quality seems to have went elsewhere.The ones that i found and wasted money on where made out of all cotton, and shrank even though some of them said they were pre shrunk.Being size 5x many others were cut all wrong, not long enough,or just plain cheap. If you are a fanatic for the right 5x T take my word for it, the 5x pennant T does not shrink, is cut right, and is the right length and quality for a picky buyer .Quick shipping and no issues . Please don't ever change these shirts.
Ordering was easy and the prices were good. I enjoyed the experience and I order online a lot. They shipped my items quickly and my robes were in fantastic shape. They fit myself and my wife perfectly. I would highly recommend them to all.
They have good offerings, reasonable prices and good service but their listings of merchandise is often insufficient and photos are not good either. This has led me to having too many returns and not purchasing on many occasions when I didn't have sufficient info even tho it was an item I needed or wanted. Also their sizes are not too consistent from item to item but I think this is a manufacturing problem and not their fault.All in all, I have bought goods from them and will continue to do so but would probably but more if better described and pictured.
I can't always shop at Big Tall Direct because I'm retired and living on a lower fixed income. But, boy do I look forward to their sales! Great quality at good prices. Even the clothing not on sale is reasonably priced for the value. Nothing I have ever bought from Big Tall Direct has been a dud. I'm looking forward to wearing my new swim suit and shirts on a cruise in a couple of weeks.
Long time customer but cannot recommend anymore: No phone customer service leave messages no response, awkward web site, prices are good but you pay shipping both ways if something needs to be returned such as items that are wrong size on bag vrs tag on clothing or bad fit for the size ordered.
1. If you purchase during a sale and need to return to a item for exchange you end up paying a non-sale price. 2. Return shipping should be part of the service. 3. Sizing needs to be better described. The higher end Callaway, CB, etc. seem to run larger compared to say Russell. This makes buying online difficult without abetter return policy.
I love Big Tall Direct's service. But there is one thing I noticed when I order their Pennant heavyweight T-shirts. Many of the shirts are not heavy weight as advertised. The black color and the red color are but the navy I just ordered is decidedly lighter in weight. I ordered one previously in purple and it is flimsy I wear oversized men's T-shirts over leggings - tunic style. So I want a heavy-weight T-shirt. I would suggest they go through their Pennant T-shirts and make sure the weight is consistent.