Amazingly easy website to use!! Phoned up to rearrange my booking too and they did everything for me!! Would recommend to everyone!...just double check your tyre size as my registration gave the wrong tyre size! Other than that black circles are truly amazing and the top rated garages for fitting are top rated for a reason!
Renewed two tyres on my Vauxhall. Tyres were at garage ready to be fitted within two days.
The garage (Osborne Motors, Dunfermline) were excellent, courteous and friendly. They sorted out a slow leak on my rear tyre as well. Very happy with service from both.
As an added bonus the tyres I had fitted were even cheaper (same tyres) than those I had fitted to the back of the car last year, also through black circles.
Shopped around for a couple of new front tyres for my Volkswagen Fox, it was very easy using the Blackcircles.com website to input and locate all possible options for the specification I was looking for and they came out on top for price, not by a huge amount but it was a saving.
The prices quoted were either delivered or fully fitted, I went for the fully fitted option with a premier partner. The experience overall was great, I was kept fully informed every step of the way as to what was happening with the order. I took the car in at 08:30 on a Saturday morning and the member of staff shot out of the office to assist me and do the check of my car prior to the tyres being fitted.
Although I did fill out a form on the Blackcircles.com website with a couple of other bits and bats to take a look at on my car (squeaking from undercarriage and check condition of brake pads) and mentioned this when I handed the key over, this was not done. However the member of staff offered to take a look there and then or for me to come another day and they would look.
The tyres were changed efficiently and I was pleased with the service. The location was very convenient so I could go into town whilst the tyres were being changed. It was good to know there was a checklist to make sure all procedures set down by Blackcircles.com had been adhered to and I was getting everything I'd paid for.
I'm also pleased that the company seems very on top of customer feedback which is one of the reasons I'm completing this review.
Would definitely use Blackcircles.com again and recommend to family, friends and work colleagues.
I bought 4 new fitted tires through Blackcircles. I chose a premium garage as I did not have working knowledge of the local garages and wanting a good installation.
I had them fitted close to work and all seemed well until I undertook some motorway driving the following day! The car starting shaking badly. I pulled into a service station and found that my tires were at 45 psi rather than 30 psi as indicated on the door jam!
I phoned Backcircles to advise them that the wheel balancing had obviously not been carried out and about the incorrect tyre pressures. They arranged for another garage close to home to correct the poor installation of the tyres the following day. The mechanic there said that none of the wheels had been balanced!
My main warning is that if you decide to use Blackcircles, please ensure you know the garage you are having them fitted in, as they do not seem to have any quality assurance system regarding the fitting of the tyres.
I was offered 5% off voucher as recompense for my inconvenience and near death experience!
I phoned the garage that was fitting my tire to enquire if it was possible to get the tire fitted earlier than my appointment. I received a phone call as soon as the tire was delivered and an earlier was then made.
No delay once arriving at the garage, rapid fitting and the wheel actually torqued rather than air gunned to oblivion. A nice touch to finish was the a quick water rinse of the wheel with to remove excess sealant.
Tried to change appointment time, was told by phone that fitter had been advised about change of appointment time, got to garage, was told that appointment had never been changed whihc lead to frosty reception from fitter. Also, fitters were cheaper than BC.com
I can't recommend Blackcircles highly enough for a great service in replacing my car tyres. Everything was carried out as promised in a competitive and fuss free professional manner. The whole experience was enjoyable.
Not the first time I have used Blackcircle and will not be the last always very helpful.
For me I would have prefered to have had the choice of having tryes pressurized with nitrogen.
The blackcircles recommended garage checked and offered alignment for the new tyres and messed it up, leaving my wife distressed as the steering wheel had to be held at 25 degree angle to drive in a straight line whilst being pulled into the kerb. The garage had three attempts at correcting, but could not, and left it blaming the type of tyre I had chosen as the cause, adding that to leave it a couple of days and it would be fine! I subsequently found out that despite the garages website claiming they had a four wheel alignment machine suitable for bmw, this was false. I found another garage ((recommended (not by blackcircles)) with a 'hunter' alignment machine (more time off work); however they knew what they were talking about, charged the same price and now the car drives dead straight, like it did before.
Moral of the story, blackcircles for a good price, but choose a garage you know and trust.
Afterlooking at a number of online tyres sites this was the cheapest particularly when fitting was included. The fitting centre was less than a mile from my house so it was convenient too.
Trawled through many many many tyre websites..Yawn!
wasting my time looking for these tyres. Advertised so much but resulted in nothing or an overblown price.
Went very smoothly from start to finish, the fitter was professional, very nice and friendly. Only cost an extra £20 for mobile fitting service, well worth it for two new back tyres, Smart roadsters aren't the easiest tyres to fit, just wish I'd have booked for the full set of four.
I will be back after Christmas for two new front tyres.
Really makes a change to find a company who care about customer satisfaction.
Very happy with Black circles and now have their app on my phone for quick access.
So easy and quick to order cannot fault will certainly use again
Having never purchased tyres online before I didn't know what to expect however the Customer service throughout was outstanding.
1.The website: - easy to navigate, simple to use.
2.Feedback after placing the order:- Exceptional - firstly a confirmation email about my order then the day before I was due to have the tyres fitted - a reminder email - what a service !
3.The fitting:- the garage I used (Roxby tyre services) was first class, really friendly staff and the whole procedure from start to finish for two tyres to be fitted and balanced took less than 15 minutes.
I have no hesitation in recommending Blackcircles if you are looking for and easy and efficient way of buying new tyres for your vehicle.
I have been very impressed with the whole Blackcircles.com experience. The website was fairly easy to follow and ordering the required tyres was quite straight forward. I did think there wasn't a large amount of choice but I was able to find suitable tyres at a decent price. On arrival at the nominated garage I discovered that they had the correct details of my booking and the tyres were fitted in the time specified. All in all I have been very pleased with the service provided by Blackcircles and I will certainly be using them again. Plus I got triple Tesco Clubcard points which was great!
Our usual repair and servicing garage are one of Blackcircles' fitting agents, use their services a lot for customers, and recommended them for our winter tyres. We were happy to go along with that and have been perfectly satisfied with how quickly and efficiently the job was completed.
Next time you're looking to get new tyres why not buy from Blackcircles.com - it couldn't be easier and they are very price competative. Go on - give them a go, I did.
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