The product is great, lots of pockets and fits everything so well. Very comfortable and no issues. Very solidly made and didnt feel I had to be careful with it. THe padding on the shoulders is good and the back part so cushions your spine nicely.
I got full details by email of the expected delivery date of my order and I was able to postpone this to a more convenient date for me. The boots and sandals I had purchased were very well packaged and were exactly what I wanted. I am 100% satisfied with the whole purchase process.
Having ordered and paid for a Tilley hat I was told it would be delivered to my home address at about a certain time on a specific day. My wife stayed in all day and the hat was not delivered by the delivery company - this was communicated to the supplier and, to date, I have had no response. I very much doubt that I will use the company again unless I get some kind of positive response.
I ordered a north face triclimate jacket from this company and I had my doubts, having not heard of any such company online. However I saw the price was the cheapest around and also had a massive choice of colours. Elsewhere only had 1 or 2 options where e-outdoor had in excess of 10 which were all in stock in different sizes.
The payment was quick and simple using PayPal and the jacket was delivered very quickly. It is of superb quality, as all north face equipment, and I was over the moon with the transaction.
I'll definitely look here again for other outdoor gear :)
Clear website and very straightforward order process. Then you get a specified 1 hour delivery slot that proved to be spot on. Why can't everyone do this? The sandals I ordered proved to be too tight & the return process was easy and credit appeared in my account the day after posting. Couldn't be better.
I've bought several jackets through E-outdoor, attracted by their prices but their customer service is excellent for the returns I've made. Always quick refunds and an excellent delivery service. Would and do, recommend to my friends.
Neutral. Website said item was in stock, let me purchase but then item was not in stock so left disappointed. But quick refund so thanks for that
Customer service was outstanding
I genuinely love a good hat but often look rather silly in one. This is different, the Tilley oozes quality, practicality and comfort. Only had it a few weeks but have used it in the bright Sun, pouring rain and even when it was at its hottest, it was still comfortable enough to wear because I followed the size guide and the holes at the top are just enough to let most heat out. It is as it says, you will never need another hat. Highly recommend this hat, enjoy!
My purchase arrived really quickly (I think postage was free, so very impressive), lots of e-mails on progress and excellent coat with a brilliant saving. I can't recommend enough. Thanks.
Great service, really fast dispatch, and I returned bigger size without problems - refund was very prompt. Would definitely order again, brilliant!
Prima service. Ik kon deze wandelschoenen in Nederland niet meer krijgen in mijn maat. Zou tot eind juni moeten wachten, maar wil ze gebruiken tijdens de vakantie in Schotland half juni. Bij e-outdoor hadden ze ook de halve maten, in tegenstelling tot de Jack Wolfskin shop Winterswijk - Nederland of Bocholt - Duitsland.
One of the better on line retailers i have dealt with.
Very serious web store: large choice, best brands are available, ultra fast delivery to France and order threatment. I can recommand this store to anyone. I would also add that after sale service is very reactive.
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