Svar från www.geyser.co.uk
[REPLY]
- OMDÖMEN (838)
- Customer jean wise
- 1 Omdöme
Heat at last
Moved into small cottage, minimal heating. Geyser radiators arrived on schedule, installed and working beautifully. Very pleased with my purchase.
- Ruth B
- 1 Omdöme
Excellent service and quality of goods
I was able to ask advice before purchase which was most helpful...
- Customer
- 1 Omdöme
Good service. delivered my order efficiently and on time.
Clear website, simple ordering process, helpful staff when there was a small query.
- Customerdennis haisman
- 1 Omdöme
Looking very good so far
Towel rail is for use once the project is complete,this may be a while,so I will mail you thenbut it looks very good
- Customer
- 1 Omdöme
Great Radiators & Sevice
Bought a dual fuel heated towel rail kit. Staff were very helpful when we visited the Manchester showroom & sorted out our specific requirements very efficiently.
- Neil
- 2 Omdömen
Fantastic looking product at a great price.
We purchased a s/s electric radiator to fit into a narrow space in our newly fitted kitchen. We were delighted with the radiator which was packed well into a custom wooden box for transportation. Slight issue with the delivery, but this was resolved promptly. Many thanks.
- Mrs A Dunford
- 1 Omdöme
Excellent service super product
We have bought radiators from you before and have never been disappointed with either the service or the product
- Gill Bradbury
- 1 Omdöme
- Lez j
- 1 Omdöme
I tried the rest but bought from the best.
Beautiful towel warmer, first class speedy service. Would definitely buy from the again. Quality designer radiator for a great price.
- Simon
- 1 Omdöme
Excellent product, service and price!
Suprisingly well made dual fuel designer towel rail - was a bit worried it would be poor quality at this price point, but it's excellent.
- David Inglis
- 1 Omdöme
Beautiful radiator - great price!
Loved this radiator as soon as we saw it online and to then find it so much cheaper than other sites was a real bonus.
Quick delivery and well packaged too
- Kevin bell
- 1 Omdöme
Perfection
Designer towel rail arrived very quickly and a fantastic product will use Geyser again
- David
- 1 Omdöme
Good product at a good price
I bought the towel rail timer switch to enable me to have our towel rails on when the heating is off. We already had a electric heater, but we always forgot to turn it on or off. I've been searching around the usual stores for a solution for ages and had almost given up. The Geyser switch does exactly what I want, is easy to use, looks great and didn't cost the earth. A very happy customer.
Svar från Geyser Radiators Ltd
I am very happy that our timer product met your requirements head on. Thanks for the feedback.
Regards,
Alex Ramsay
General Manager
- Mr David Green
- 1 Omdöme
- Marcia
- 1 Omdöme
Speedy Service
I found the site really useful. Lots of choice and styles, excellent information and visual, good price. The process was easy and delivered next day. All done online no problems at all. Best experience in a long time as I shop online often. Will definetly use them again.
Svar från Geyser Radiators Ltd
Thank you for the positive feedback.
Regards,
Alex Ramsay
General Manager
- Customer
- 1 Omdöme
SImple transaction, great service and good product
I bought a large heated towel rail for my bathroom. The product was supplied quickly and the whole transaction was effortless. The product itself was great value and very good quality. My plumber said it was easy to fit. Our only (minor) criticism is that the mounting brackets could be a little longer to hold the towels a bit further away from the wall. Other than that, perfect!
- J.G.Wilson
- 1 Omdöme
Damage on receipt
The towel rail had two dents although the packaging was unmarked. Our fitter did not wish to install without permission, but fortunately the damage was at the back so we decided to keep it.
- Mrs Wilson
- 1 Omdöme
excellent
Dellited with service. Goods arived on time and in excellent contion. Item installed and working well, many thanks to all staff.
- Mr Gareth Whiteley
- 3 Omdömen
cant fault
product came on time as described with no problems at all, great service
- Shirley Nash
- 1 Omdöme
Excellent product, does what we want
Having installed a new electric radiator, I wanted the ability to have it coming on and going off just to dry our towels in the summer, and for longer in the winter. This item does just what I wanted it to do and easy to install/operate.
- Peter Barwick
- 1 Omdöme
Very good service
Towel rail received two days after placing the order. My only niggle is with the ends of the side rails which have clear circular grooves where they were sawn. Otherwise, very pleased with the quality.
- Apostolos Mavroudakis
- 1 Omdöme
Happy with the products and with the service we received
We purchased two radiators from Geyser (the "Circolo Blanco" model) and we can genuinely say that Geyser offered top quality service and that the products are worth the investment. We initially ordered a different model but after delivery we decided that its was not something that would fit well with our interior décor so we phoned up Geyser to return the products after we placed a new order with them for the Blanco ones we decided to get. Everyone we've spoken on the phone was polite and happy to assist and we got the refund promptly for our original order.
- karen whitehouse
- 1 Omdöme
- John Sillett
- 2 Omdömen
exactly how shopping should be
Had to wait a while for the item to come in to stock, kept up to date and once in delivered on time. great
- john bloor
- 1 Omdöme
A statement of intent!
A few weeks ago we installed our electric radiator in our new conservatory, you could tell as soon as it was taken from the box that this was a quality bit of kit, installation and commisioning was dead simple and we were not dissapointed when it was switched on, we have it mounted on the wall of our conservatory and the heat the twin elements gave out was impressive to say the least, we purchased the "Circolo blanco " with 1.2 kilowatt output and a timer so I can time it to come on with the rest of the central heating in the house and suffice to say it does a superb job, no hesitations in recommending this product.
Svar från Geyser Radiators Ltd
Thank you very much for the positive review. I am very happy you like your Circolo Blanco Electric Radiator. These certainly do give out a lot of heat and they are very stylish unlike a lot of very functional electric heating on the market.
I'm glad you are happy.
Kind Regards,
Alex Ramsay
General Manager
- Phil
- 1 Omdöme
Brilliant designer radiators, excellent service, amazing price
As with most other reviewers, geyser radiators were brilliant. Superb radiator, very very stylish unlike anything in major retailers, incredible price (and equivalent I saw was treble the price at geyser)
Spoke to one of their customer service reps before hand, very helpful. Packaging was excellent, radiator top quality, very easy to fit.
The only tiny niggle is no online tracking of package
Svar från Geyser Radiators Ltd
Thanks you very much for the positive review. I am thrilled at how happy you are with our service. We do try. THanks for your email comparing our standards with John Lewis also. This comment was very well received.
Regards,
Alex Ramsay
General Manager
- Laura F
- 2 Omdömen
Product just as advertised, delivery very quick
I'd been searching for something a little bit different that didn't break the bank. That is just what I got!
- John W. Newcastle upon Tyne
- 1 Omdöme
No heat in this transaction - a cool customer
Bought goods online three times in the last month and the best feedback I can give was recommending you to a friend in the trade who wanted to know how I could get items at competitive prices with next day delivery.
Excellent service, good comms and next day delivery... Head and shoulders above most companies I have used.
AAA+++
Regards
John
- Ivory Homes and Improvements
- 1 Omdöme
- Michael Baker
- 1 Omdöme
Problem with parts missing
Product arrived battered with parts missing and no instructions. Requested missing parts, received wrong ones, requested again, received whole new set of fixings for a different radiator....I'm hoping my plumber can sort through all the parts when he has a go at fixing...I'll update when installed...
Svar från Geyser Radiators Ltd
I looked into your order. I can see you ordered an electric radiator from us. These are always sent with instrucitons as it is imperative they are followed for installation. These are always included in with the element (which can come in a tube or a bag - in your case a bag). It si very unusual these would ever be missing, so I apologise if these were.
If the radiator has arrived slightly damage this wil be doen to the courier which I can only pologise on their behalf. Any business is always at the mercy of the couriers in use and damage in transit can happen.
If you have any further issues of any kind please contact me and keep me updated.
Regards,
Alex Ramsay
General Manager
- Raivo
- 1 Omdöme
The towel rail is nice, and price is also OK.
Very easy to install!
Too long and expensive delivery to Estonia (Europe)
Svar från Geyser Radiators Ltd
Sorry you feel delivery is expensive to Estonia. These are the prices enforced by the courier and we have no control over these whatsoever. I am happy however you are pleased with the product.
Regards,
Alex Ramsay
General Manager
- Smith
- 1 Omdöme
Not as the one star description, delete unreasonable and rude conduct; who put these descriptions together?
Delivered wrong products and I had to pay for return and so it cost me more time and effort than I would wish. They did refund me but not fully and so would never use again.
Svar från Geyser Radiators Ltd
I am dissapointed to read your review.
I have checked your order for:
- 2x 300watt elements
- 1x digital timer.
I am sorry to learn that in actual fact you were sent 2x 150watt elements by mistake. This was an error in our warehouse and I apoligise on their behalf.
You should have received a full refund for any costs you incurred as a result of this error. Please advise if this is not the case and I shall fix this.
Regards,
Alex Ramsay
General Manager
P.S. The header to your review doesn't make any sense to me?
- Paul Harris
- 1 Omdöme
Great products and customer service
I'm thrilled with the heated towel rail supplied by Geyser. It arrived as promised, with full fitting instructions, in perfect condition and within the times stated.
It really is one of the finishing touches making my new bathroom looking like a top end hotel.
- Customer
- 1 Omdöme
- Ireland DIY
- 1 Omdöme
quick delivery, looks good, but seems thin
Delivery was excellent to Ireland
All items arrived and it was simple to install.
the towel rad did however seem to be very light and thin. We bumped it on an edge during installation and it got a small dent easily, so be careful.
- frank pearson ORDER ID
- 2 Omdömen
A proper towel rail Radiator
My Towel rail radiator arrived promptly and in good condition. It keeps the room nice and warm .There is a slight problem with the design. The main tubes and towel rail shortcicuits the heat flow so the radiator part takes some time to get hot.
- Ahmad
- 3 Omdömen
Great prices, good service, fast delivery, very helpful staff
The product looks very slick and heats very well. I really liked the minimalist design.
- Customer Ronald Strunck
- 1 Omdöme
Perfect web site, good technical information, fast delivery
I looked for a good modern electric towel rail and radiator for a small bathroom. Your site was miles better than any of the other providers giving excellent technical and installation information. Easy to order and very fast delivery. Excellent over all experience.
- mrs blows
- 1 Omdöme
Great product, admired by my plumber.
we are extremely pleased with the two electric radiators that we purchased. We also purchased timers and found these easy to programme. The plumber who was working on the fitting of our room even admired them and said how much easier they were to install than having to put pipework in. Also they were delivered the day after they came in stock as promised
- Tait
- 1 Omdöme
best value quality and service on net
great efficient company to deal with excellent service ,price and quality product would always use them for radiators love the towel rail
Geyser Radiators
Alex Ramsay
General Manager alex@geyser.co.uk
Paul Newby
Trade Accounts Executive paul.newby@geyser.co.uk
Zoe Offord
Sales Accounts Executive zoe.offord@geyser.co.uk
Melly Keavney
Sales Accounts Executive melly.keavney@geyser.co.uk
Corey Southern
Sales Accounts Assistant corey.southern@geyser.co.uk
Elizabeth Lomax
Showroom Sales Assistant elizabeth.lomax@geyser.co.uk
Hannah Cork
Procurement & Product Developer hannah.cork@geyser.co.uk
Gareth Richards
Website & Network Developer gareth.richards@geyser.co.uk
About this company
Geyser designs and distributes Designer Heating, comprising both Radiators & Heated Towel Rails available in both Central Heating and Electric energy sources. Geyser offers superior high quality, images of all its products over its competitors, ensuring they are all shot from every angle. This means both its online and catalogue based customer can get a real feel for the design of each product before committing to purchase. By offering the lowest online prices, guaranteed through its price match offer to beat any competitor price by a further £20 discount, means customers can shop rest assured they will be getting the best deal. Geyser designs its own products in house and ‘buy in’ very few of its designs. Geyser [gee-za] Radiators.. … your hot spring of Designer Heating Ideas.
Besök www.geyser.co.uk
Geyser Radiators
BL6 4BL Bolton, Greater Manchester
United Kingdom
