Prompt delivery and no damaged parts.
I'm pleased with the screen, it seems like a good quality product and good value for the price. It has improved the look of the bathroom and it does not leak water onto the floor.
Getting the fixing bolts connected to the vertical wall channel was a bit tricky, it would have been a lot easier with a second person to hold the screen while getting the top bolt started. Overall I'm very happy with this bathscreen.
ORDERED FROM HEAT AND PLUMB WHO I HAD NOT HEARD OF BEFORE SO A LITTLE APREHENSIVE BUT SHOULD NOT HAVE WORRIED. IT WAS EASY PLACING THE ORDER AND GOODS ARRIVED FOLLOWING DAY. GREAT PACKAGING AND WOULD SAY 'USE THESE PEOPLE'
This item was priced at less than half what some competitors charged. It came direct from Bristan's warehouse, well boxed and very promptly. It was easy to fit and quality-wise far superior to a similar product bought about three years ago which started failing quite quickly. I am expecting at least ten years' life from this unit.
I HAD A BRILLIANT EXPERIENCE ORDERED WITH CUSTOMER SERVICE AND NO PROBLEM AT ALL ... QUICK DELIVERY AND WAS PLEASE I SHOULD HAVE ORDERED FROM THIS COMPANY IN THE FIRST PLACE ... ---- HIGHLY RECOMMENDED THANK YOU
We ordered a selection of doors in early August, with the last one being delivered in the last week of November, with no communication or progress up-dates on their delivery. Even after repeated emails, as no telephone number provided, we received an email several days latter, not good enough in our oppinion to wait nearly 16 weeks for an order to be completed and no information even if the item was in stock, at order placement!
The quality of their products is about the best I have ever seen and undoubtably a very quality item. It is just the long wait & no information on the order is the let down.
I ordered taps for my new bathroom which is being fitted this week. The bath taps are insitu and look very stylish and have such a smooth action. I am so pleased with my purchase from heatandPlumb. Thank you
Confirmation email referred to a tracking code, however this was not available. The goods had not arrived within the suggested period and I contacted Heat and Plumb after five days to be told that tracking did not operate, and was told that the item had been dispatched. I suspect that the item had not been dispatched before my phone call as it arrived the following day by first class post, postmarked at a time much later than my phone call
i've never used this company. Somethings not working right
ordered 4 radiators and paid over internet. Courtesy call the following day explaining process and expected delivery daye. Further call nearer the day confirming delivery at a convenient day agreed. radiators arrived in the day.
I searched quite a few company's for bathroom radiators and taps, this company were by far the best value for money, the delivery was really quick and I was updated frequently regarding tracking. The customer service was excellent too.
Purchased a pair of replacement tap valves for a Deva bath / shower unit. The price was excellent and they arrived the next day. Very happy with Pioneer Bathrooms service.
Shopped around for a Smith's Ecovector heater and the price here was the most competitive and included VAT. Delivery was fast and the communication regarding the order and shipping was excellent. Item arrived well packaged and without mishap.
Wanted a replacement toilet seat as our original started to dis-colour and wanted a soft close seat. Found one with pioneer bathrooms and got a phone call from their supplier asking to confirm delivery details and said they will send it out as soon as they get paid. Delivered within 2 days
I purchased a pivot door and then found I needed a bifold door. I contact the company and was told I had to order the new door seperately then return the door I ordered wrong and was told there would be a £25 courier charge for the return as they used different couriers for collecting a. As it was my fault I accepted this. The day my door was due to be collected, no courier arrived. I contacted the company and was told the driver ran out of time. Not my problem, I waited in all day. Next day my new door arrived and driver said he had a collection to do as well. So much for different couriers. 1 week passed no rebate. Called and complained and was told they will sort it straight away. 2 weeks plus now passed still no refund. Just make sure you don't make an error or they will just ignore you
I needed a new radiator and having been disappointingly let down by another company (after waiting for over a week for the delivery) I finally gave up and searched on the internet for another supplier. I telephone and immediately was told the radiator I wanted was in stock and the radiator was cheaper than the other company who had let me down! I paid for the radiator and it was delivered on the day and time I needed it. I was very impressed in the service and would recommend everyone to check out the website.
Bought 2 items from this HeatandPlumb on 2 different orders. Was a bit scared after reading some reviews, but i was proved way wrong! Items arrived with in 48hrs or ordering them . Both came well packed and undamaged. (unlike my orders from victoriaplumb)
Updated on orders along the way, with a time frame for delivery too. Will defo buy from here again!
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