really pleased with the service we received.. we ordered gladiator dresses and are very pleased with them altho the sizing is not accurate as my friend and I are size 10 to 12 but ordered size 12 to 14,but not much room in them! so very small cut. they arrived before the expected date specified which was gr8..would use you definitely again.
the service was excellent, and I would fully recommend this store to anyone who needed anything for a costume. huge range, fast delivery and great prices! i will defiantly be coming back next time I need a costume!
Not to impressed with the postage otherwise very very good
I had an incorrect item delivered (tights not fangs!) and a quick email raising the issue was answered swiftly with details on how the wrong item could be returned
'Freepost' and that the missing item would be dispatched forthwith. When an order goes wrong, the only important aspect is to correct ASAP...and with as little inconvenience as possible. Customer satisfaction delivered!
Got a selection of fancy dress hats for a dinner party... Loads of fun and beats paper hats and crakers hands down! All great quality and good prices. Fast delivery and excellent service from the team at Joker's. Highly recommended.
Looked at lots of websites prior to a 19970's fancy dress party. By far the best choice of outfits, sizes, availability and price. Quality very good, delivery options very good, won't hesitate to use them again
Some great costumes on the site, with very good quality. The price does reflect this, however!
Delivery service is very proficient.
My only comment is the high cost of some of the additional items (sandals and shield for a roman soldier, or cane for the Baron Samedi character)
Item arrived very quickly with royal mail and safely went to sorting office as required signature rather than leaving it outside my property. Item exactly as described and plenty of choice of costumes. Easy layout website and payment method was just as easy. Would use again and recommend.
I ordered a Santa wig and beard set, on a Friday, estimated delivery was the following Wednesday, just imagine my surprise and joy when on Monday morning my door bell rang, and my delivery was there. I would recommend this company to anybody, without any second thoughts at all
I ordered an High School Horror Zombie School Boy Costume. Whilst on the website it said that it was suppose to fit a larger male. When the costume arrived, the costume didn't fit. When I looked on the packaging, it stated that it was not intended for the larger male. This then resulted in me returning the item, and got a full refund. Which I was grateful for. But there was no means of compensating for the time and effort I went through in order to return the costume. And then this meant that I did not have time to purchase another costume.
so with this in mind, I will not be using this website again to purchase a costume.
Bought the b/w evil jester costume for a dark circus themed night at a rock festival.
Also bought the gloves and skull stick accessories.
The costume was ace. I didn't wear the mask (which is a bit naff), but instead used some grease paint makeup. Much more effective. I didn't actually get sex, but definitely deserved some for having a great outfit. Only drawback was no pockets. Fix that and it's a great rig out.
Jokers’ Masquerade are a great company. Easy to deal with and prompt delivery. V pleased.
Needed kids costumes for my 40th Birthday 'T' party ...... got exactly what they wanted in all the different sizes and all delivered quick smart. And kids loved loved loved the costumes! The fit was true to size and quality was great. Thanks Jokers'
Ordered Poor Victorian girls costume needed for school play. Ordering was easy, convenience and delivery super fast. Very impressed and happy with outcome.
I recommend your site to anyone and look forward to using your company again for next years production no doubt!!
I ordered online and found that part really easy but was expecting to have to wait up to five working days for the costume to be delivered. You can imagine how surprised and delighted I was when it arrived only two days later! I had email confirmation of the order and notification of its dispatch. I was sent tracking details which, in the event, I didn't need. The costume itself was just what I wanted.
I would certainly recommend Jokers' Masquerade to anyone.
Ordered a pirate costume for my 5 year old son's school pirate presentation day.
It arrived really fast, and the quality was far better quality than we expected.
Communication was spot on, we received emails letting us know when everything was done and it arrived before expected the expected date. (Pretty good for the Christmas season)
Needless to say our boy was the best looking pirate on the day. Although it did make him want to say "Aarrrrr" repeatedly....for hours!..... Drove me nut's!
Now if these guys could just make a costume that will make him want to eat his veggies I'll be a happy pappy!
My order with Jokers' Masquerade was exactly what I was looking for, at a very good price and with an extremely fast delivery. I was very impressed and will definitely be using this company again.
Had a positive experience. Order was quick and accurate and when I wanted to add something at the last minute I emailed and this wasn't an issue and was sorted very professionally yet friendly. Would definitely recommend as you won't be let down. Good choice and very we'll supported.
The service was great, really quick to get over here to Guernsey - which was amazing!
The products are just as described and were a really good price.
Also a bonus that the VAT was taken off!
Really good service all round. Easy to order, fast delivery. Good quality products for the price, They were knocked down to half price. Very authentic costumes. It;s saved me a lot of time trying to make my own,. It would have cost me more in the long run for the material etc. The goods arrived in two days. I have no complaints whatsoever.
Great frog outfit for the stag! We wanted something to stand out in the crowd on our recent stag do to madrid and he certainly did that. This outfit fitted great and was good quality although the end of the zip came off but this was a very minor defect as you could still zip it up. Various people approached the stag requesting photos, we even managed to put the frog to work on a segway tour of madrid. The only thing i would say is if your stag is a little less well endowed make sure you pack an extra pair of socks to pack it out! Good value for money and great service provided by friendly and knowledgable staff. Great photos..........
We ordered the Mario and Luigi costumes and they were great, we've never had so many people want to have their photo taken with us.
The Luigi costume was a bit small so we returned this for a larger size, the returns process was very straight forward and the refund was made the day after the costume was returned.
Would definitely use Jokers' Masquerade in the future.
Searched the web for several nights for costumes, decided to go for the Rubicks Cube and Whoopie Cushion outfit. Delivery was 2 days less than we paid for, so had it well in time for the party. we've previously paid more money for not as good a quality costumes. Will be using again and recommending to others.
ps. everyone loved the costumes at the party
I ordered a Posh Spice, Victoria Beacham outfit. When it arrived I was very surprised with how nice it was. It fit perfectly and is well made. Not so keen on the gloves, they are a little big. Definitely good value for money. It arrived within a couple of days of ordering.
I Wanted to order 4 Pink Ladies Jackets for 2 adults and 2 children and the customer service team couldnt be more helpful , they tried to find me the best possible deals that were available for me and also looked for any matching accessories . I had left it quite late to order, it was a wednesday afternoon and I wanted the items for the Saturday . I was offered a click and collect service which was only 2 miles from my home and was advised that it would probably be a maximum of 24 hours which I was happy to wait for . I received a text message first thing the NEXT morning ready to pick up .....what service !!!
The jackets were fantastic we all enjoyed wearing them . I will certainly be using Jokers Masquerade again .
Would certainly use Jokers' Masquerade again. My order was dealt with promptly and I was kept up to date with it's progress. When received my order was extremely well packaged. There's nothing negative I can say about this company and I will have no hesitation in recommending them to my friends.
needed to dress as a doctor for a charity bash and to complete my look needed the white doctor coat. this was perfect did the job brilliantly. really looked the part and an added bonus was the face mask...
my only criticism is that the coat is a little thin and rather see through but over your normal clothes it's fine. no complaints, would recommend others to buy.
I bought the girls World War II Evacuee costume for my 10 year old daughter.
The outfit was great and my daughter loved it,she looked fantastic on the day. The costume was excellent value and the service from Jokers was excellent, I placed my order by phone and picked it up 2 hours later. Fantasic communivation from Jokers regarding the invoice and order.
Highly recommend them and will certainly be back in future
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