The service Lakeland offers is just unbelievable. As a frequent user of their products I am astounded by their seemingly effortless attention to detail, and if I need to speak to their Principal,he's always on hand . Truly "top notch," from point of order, through payment and then final delivery.
Bought the cream Havana office chair on offer at £45-great price. Impressed to get free delivery, arrived 2 days after I made the order. Quick & easy to put together, solid piece of furniture & looks really nice in our office.although probably not the most comfortable office chair it's fine for a few hours a day.
Excellent service - can't fault it & very happy with my funky little chair!
These chairs are perfect , just what we wanted & brilliant price !
Easy to order, prompt delivery (two days).
Assembly simple (was concerned that there were no instructions) but there were no problems. Seem to be sturdy and well made.
Lovely bright yellow.
I'm a happy customer
I ordered some chairs on a Saturday evening and was delighted to know they would arrive two working days later. However upon opening the boxes, I found no assembly instructions and although it may have seemed obvious the construction of the legs didn't easily fit the base of the chairs so the chairs and screws had to be manipulated considerably for them to fit. I hope this hasn't compromised their strength.
I ordered the Opus white bar stools and as we live in France thought they would take ages to appear but it was less than a week! Sadly 2 are damaged but Lakeland have said they will send another chair so we can change the parts that are damaged. Chairs themselves look great at our new island unit but the seats are shorter than I imagined they would be. Comfortable with the back rest though. We have yet to receive the new bar stool but I have every confidence that Lakeland will send it!
We purchased 3 chairs for our office at work.
Thay arrived promptly.
They are just as described on internet
They are not the best manufactured chair BUT Wow for the money they look FAB!!
Thank you for a pleasant shopping experiance
I ordered 2 Torino stools and I am delighted with them. They are very easy to assemble and I am not technically gifted to say the least . They fit in the kitchen very well and are very comfortable . I was even more delighted with the customer service I received when I rang to check how the gas lift on the stools worked. The person on the end of the phone could not have been more helpful and supportive. even though my query was very obvious.
My only suggestion would be to include brief instructions re how the stools' height adjuster works -- it is blindingly obvious but not to me !!
I would definitely use this company again
Ordered 4 Ripple Swivel chairs which arrived quickly. Unfortunately, no screws were in the box. Quick call to Lakeland and received within 2 days. Great chairs and customer service. Would shop with them again.
I would recommend the company, communication was very good, keeping me informed all the way through journey until the marquee reached my door. The driver was polite and helpful despite road works in the village and diversions sending him out of his way.
I bought this chair from Lakeland Furniture. It was the first time I had bought from them and I was pleasantly surprised by the quality. It was an extremely good looking chair and well worth the price. The delivery was speedy and I am very pleased with the excellent service and would have no problem ordering from them again.
Modern high quality dining room chairs. It's always a worry ordering 'blind' from a web retailer but the images match the product perfectly. The chairs arrived, well packaged and required the minimum of self assembly. Clear instructions were easy to follow. Prompt delivery and a what price? Unbelievable value and fantastic quality.
Ordered 2 bar stools.and 1 was faulty when assembled. Contacted Lakeland who immediately offered to replace faulty part...hasn't arrived as only ordered today but I am very impressed with customer care and attitude to date! Will definitely buy from them again:) Keep it up...such service sadly missing from so many others!
Have been looking for a black leather chair to complete a room for over a month. Argos, Wilko all out of stock or 4 weeks wait for delivery. Tesco had the same chair, £10 more plus £5 delivery charge, in 3 days. Lakeland chair @ 69.99, free delivery and sitting in my room 24 hours after ordering it. Love the selection of ghost dining chairs and will definitely order from Lakeland when I redecorate my dining room.
I'm amazed how easy the website was to use. I also couldn't believe how quickly the four chairs I ordered turned up (1 working day) and the chairs themselves are really good quality. I'd shopped around for the chairs and Lakeland Furniture had the best price and I can say the best quality.
Ordered two bar stools from Lakeland, found the choice and price to be very good and competitive against other companies stocking this range of furniture. Found the service and delivery to be excellent.
I found the supplier on the Internet and couldn't believe how cheap they were - ordered the breakfast bar stools and they were delivered 2 days later.
I am very happy with the goods and service - and would recommend the company to others
very good communication and quick dispatch using DPD service which was brilliant,
easy assembly and good value for money. What we like is a design style of those high chairs and only one question is how long they will last.
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