Finding out the value of my phone was really easy, they make sending the phone simple and free, and kept me updated constantly with emails. The money was in my bank within a few days of sending my phone off. Would definitely use again!
They did exactly what they said they would do. Received my postage paid bag, I carefully wrapped and sent off my phone. Ireceived a an acknowledgement e-mail, a couple of hours later they e-mailed me again to say my phone had been sold for the price advertised on their site, and I received a cheque two days later. Fast, efficient, no quibble service. I have highly recommended them to all my friends and family.
Sold my iphone4 and next day sent the handset away in the pack provided. 2 days later I had my cheque and money in the bank in a total 7 days from sending the pack back.
No complaints, no issues, just a quick easy process.
The service was so efficient, that I had parcelled up the phone and sent it off, according to the instructions online, before receiving a request for further details 24 hours later. Perhaps this could be made clearer on initial contact.
Mazuma offer brilliant service. Would have just thrown fone away or got a tenner off next fone. Received cheque couple of days after sending fone - which incidentally was free to send. Wouldnt hesitate to recommend Mazuma
I needed to sell a mobile fast - Mazuma took all the stress away. Fast quote, then they sent packaging and paid straight into my bank account. All I had to do was get proof of posting.
Brilliant service - wish I had more mobiles to sell!!
So, Mazuma's prices might not be as high as some of the lesser known companies (read: the ones that try to scam you out of your phone and your money) - but their service is exemplary. They update you with emails at every stage of the sale (even reminding you if you only have a certain amount of time left to fulfil your order) and the payment was incredibly fast.
I will definitely be using them again as and when I change my phone. Couldn't recommend highly enough.
Excellent service. I initially forgot to send the phone off as I got distracted by Xmas shopping etc. but was prompted by a chasing e-mail after a week. Sent the phone in the pre-paid package on the Thursday morning and the money was in my account the Friday afternoon. You can't argue with that!
After upgrading an iPhone on our mobile plan, it came to the "what to do?" with the old one. In a matter of moments I had a quote for the old phone and a free delivery pack was on the way. Payment turnaround was unbelievably fast. After four days I received an email to say the phone had arrived and then later in the day another email to say my payment was on the way. True to advertising, my payment hit my bank that same day.
Can't fault this service at all.
Found 4 old phones in drawer saw advert on tv and registered them received packaging and sent them in 3 days later had e mail telling me the amount that would be sent few days later received chq. Very quick and easy.
Excelent quick service and easy to sort-out and send off . Would use again .
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