Har sat penge ind på min Skype konto, får så med mellemrum mail fra dem, med besked om at bruge min Skype kredit i dag, men jeg har ikke brug for disse penge, jeg bruger ikke Skype mere. Gik så udfra, at jeg kunne få pengene retur, men nej, en sådan mulighed findes ikke. Der er heller ikke nogen mulighed for kontakt - tlf eller mail findes ikke på deres side. Fandt så deres shop og tænkte, at jeg kunne købe for mine penge. KØB NU stod der og jeg klikkede på varen , prisen var skrevet i dkr. Så bliver man sendt videre til en anden side, hvor prisen på denne vare er samme beløb men nu i Euro. FUP OG. SVINDEL, men for Skype en fin forretning, de tager folks penge. Nu er det ikke et stort beløb jeg er blevet taget for, men en fed forretning for dem, for jeg er vel ikke den eneste de fupper.
Der var kommet en ny opdatering medens jeg havde været fraværende ca 2 måneder, og nu skulle man åbenbart logge ind via facebook,hvad jeg ikke rigtig fattede,men da jeg havde en der sad og ventede på at chatte klikkede jeg OK til det,MEN nu logges jeg af facebook HVER gang jeg tænder min skype, og alle ved hvor elendig deres support er !
In the past three months I have lost just under $100 from spammers on Skype.
My account was used as a spammer's delivery tool in Sweden. Over one-thousand SMS texts were sent from my account - half in September and half early November.
In September, a hacker gained access to my account and began to spam people in Sweden with texts. I promptly went to Skype customer service - attempted to resolve the issue, be refunded and move on. We took all the necessary steps to recover my account and make sure that nobody gained access to it again. Customer service agreed to refund me for the "Auto-recharge" cycles that occurred 5 times during the hacker's shenanigans and cost me $14 each time.
Since then I have cancelled auto-recharge.
However, I have still not been refunded.
If that isn't enough - in the past few days THE EXACT SAME THING has happened to me.
I followed the same steps, talked to Skype customer service.. did all of the security measures to ensure that it didn't happen again. I explained to them that even though my "auto-recharge" was turned off - it WAS STILL HAPPENING. They promptly continued on with the same security measures that did not protect me the first time... or the second time.
Upon me asking for a refund due to their inability to secure my account, the customer service rep then told me that it's not their responsibility.
Allow me to make that clear to anyone willing to give Skype their personal information and/or money - IT IS NOT SKYPES' RESPONSIBILITY TO KEEP YOUR ACCOUNT SECURED.
After spending 1.5hrs on the live chat with a customer service rep dodging my requests for a refund, he told me that they needed to "convert this communication to email so we could further investigate the said issue". On my approval of this "conversion" the chat was ended by the rep.
Full transcript available on request.
I had a fraud activity on my account and reported it to Skype. First of all, it takes "years" to reach a customer representative via email, second of all when you finally reach them, representatives start playing a ping-pong email game, third they told me that i did have a fraud activity on my account and said that they will transfer to a different department that will take care of my case and will give me my money back. Two weeks passed and nothing happened. I keep contacting Harold G. who was helping me with my case and he just simply doesn't answer. I decided to contact my bank and let them take care of it. I am disappointed with Skype and deleted my account and application from everywhere. Don't want to deal with unprofessionals. Such a big company and doesn't know how to take care of its customers. SHAME!
Je suis éloigné de ma famille et mes proches, à cause des études. Grâce à Skype, je les vois tous les weekends. Mon frère et ma sœur racontent comment ils ont passé leur semaine. Idem pour moi, je leur parle des challenges que je rencontre quand on est dans un pays étranger. Nous pouvons parler pendant toute la journée du dimanche. Merci Skype !
Købte 400 min. taletid til udlandet. Den udløb indenfor en måned og man kan åbenbart ikke få ny taletid indtil der er gået en måned, hvis gør at Skype er ubrugeligt, hvis man vil bruge det til arbejde. Derudover er det unødigt svært at finde kontakt information til deres kundeservice - og når man endelig har fået kontakt til dem er en mindre skarp ansat, hvor man skal forklare de samme ting flere gange. Ud over alt dette er mulighederne meget begrænsede, hvis man sammenligner hvad man tidligere havde med MSN.
Nu opgiver jeg Skype til andet end uforpligtende gratis kald mellem to skype brugere.
Jeg administrerer flere konti og har bl.a. et skypeIn nummer. Det har været knyttet til en skype konto, men virker ikke længere. Det kan ikke administreres fra SkypeManager, kan faktisk slet ikke findes, man får at vide at kun Business Brugere kan have numre. Dem tror jeg ikke jeg har.
Men de kan finde ud af at meddele at de hæver 50 EUR i september for et SkypeIn produkt der ikke fungerer, ikke kan administreres, og ikke kan anvendes af mine brugere.
Har lige forsøgt at sætte SkypeOut penge på to konti: På den ene direkte via skype-programmet, på den anden via SkypeManager. Pengene ses på kontoen på skype.dk; men de dukker aldrig op i selve Skype programmet. Pengene er tabt indtil videre.
Det er set før. I løbet af nogle måneder finder de deres fejl, efter utallige support kontakter. Det er rent tyveri af folks penge t bevæge sig ud over gratis Skype.
Skype er super godt og det fungerer ubeklageligt. Jeg har både brugt det til webcam opringninger, tale opringninger og ekstern nummer ringning og alt fungerer.
Så jeg kan kun anbefale skype da det er super billigt og venner og familie er kun et enkelt ring væk.
5 stjerner, kan ikke se noget negativt i min opfattelse af skype.
Jeg er medejer af virksomheden Motil.dk, hvor vi skulle have et telefonnummer.
Her prøvede vi Skype, og deres service med viderestilling. Det fungere ikke imponerende, var dyrt for viderestillingerne og tog utrolig lang tid før den gjorde det (omkring 3-4 ring).
Forsøgte at kontakte Skype-support, hvor jeg skrev mit konkrete problem. Fik et standard-svar, der blot henledte til deres Spørgsmål-og-svar-sektion på hjemmesiden, hvor der IKKE var et svar på mit spørgsmål.
Droppede løsningen med Skype og fandt hurtig en anden løsning, hvor alle vores behov blev stillet, og hvor prisen var næsten den samme.
Hader at man bliver tvunget til at bruge det i kraft af at Messenger lukkede!
Kan kun anbefale alle at droppe Skype og bruge Trillian i stedet. Programmet er 1000 gange mere lækkert og ikke fyldt med reklamer og diverse bugs
skype sucks big time crap why did msn force us to switch to this crappy thing with such crappy servie trying to charge us for somting we once had for free this is all just B.S GIVE US BACK OUR PLAIN OLD MSN MESANGER. NOT IMPRESSED WITH SKYPE WHAT SO EVER IT IS HARD TO USE
Skype has been a horrible experience so far, it doesn't replace MSN at all. While MSN provides comfortable chatting with friends with more free customizations, Skype is only convenient for video call. It doesn't take into consideration user's other needs as a messenger. I want to make my chatting window smaller so i can chat and watch vid at the same time, Skype screen smallest size still takes over half the screen. I want to customize my text into different color depending on who i chat with, I can't. I want to change background of my chat room I can't. Skype is so fucking boring, the only reasonable feature it provides is video call. It doesn't cater to none call related users who simply want a light IM messenger free of charge.
Have been speaking to Skype support for weeks about unfair charges, with no result what so ever. When I call a land-line sometimes Skype starts charging even if nobody picked up, I can hear the ring tone but Skype is charging and I end up paying for connection and for the first minute even though nobody picked up.
Also Skype rounds the charge into their favor. I call to a country and the charges are following: Connection fee 7.6p and a minute is 6.9 total 14.5p, but Skype charges 15p, they round this into their favor.
I am not paying to Skype any more, will be using only their free services and for paying services will go to other provider.
I would not recommend using Skype paid for services, it is a RIP OFF
I have always been a keen MSN user and have had no troube using the MSN video chat feature. The latest update of MSN indicates a "merge" with Skype, forcing me to have a Skype account (oh goodie!). So I tried my brand spanking new Skype system to have a much needed catch up with my long distance boyfriend. Skype was VEEERRRYYYY slow. Infact I had to cease all other activities in order for it to open properly. Then came the much awaited video call...... or an attempt at it. I saw more "slow connection" "connection error" messages than I did of my partners face. The connection was the worst I have ever experienced. I decided to close down the amazing new Skype and recall via the MSN messenger - which suprisingly had no trouble what so ever delivering a successful video call. My mysterious connection problems seemed to disappear, so the problem is with Skype. Not a great first experience really. It was like using dial up!
Efter Skype har overtaget MSN Messenger fandt jeg ud af hvor meget jeg savner det, selvom det heller ikke var specielt godt.
Der er virkelig mange der bliver overrasket over at Messenger bare bliver slettet fra ens computer og at man derefter er overladt til at bruge Skype. Skype er sikkert rigtigt godt hvis man skal lave video-samtaler, men har man mere brug for chat delen vil man finde ud af at Skype er elendigt.
Det er på INGEN måder en god erstatning for Messenger.
Hvis man kigger på deres support sider vil man også hurtigt finde ud af at support er en by i Rusland.
Jeg kan på ingen måder anbefale Skype for chat!!!
Så snart jeg har fundet et alternativ vil det ikke tage mig manmge sekunder at afinstallere Skype, for jeg gider ikke at have det møg.
Lets sum it all up in 5 dot points:
- It messes with my Google Chrome, and it is a pain to fix.
- There are major issues in transferring contacts from facebook, and even searching for solutions on the internet, I never found out the problem.
- Customer service can do with a lot more work.
- Freezes my laptop, even when it's the only thing running
- All-In-All, Skype is a waste of time, and is a pain to use.
I wanna give it half or no stars, but I can't do that. So the lowest I can go is "ONE" star.
Skype is a great way to keep in touch with friends and family but there are several bugs that make the system not-so user friendly and difficult to maintain a connection. I consistently have to disconnect and reestablish a connection however, when it works, it's a great service!
So, the new software that 'improved' the Skype experience is ABSOLUTELY HORRIBLE. I could not use it and had to go steal the old program off of my husband's hard drive, erase the new version and re-install since I was not able to download an old version of the software anywhere online that I saw. The old Skype interface for Mac is A+. I love it. I wouldn't change a thing. I'm using version 184.108.40.2066.
The customer service at Skype is 100% INEXCUSABLY AWFUL HORRIBLE TERRIBLE. I can't be any more clear than this. If you have a problem with your account or your software, pucker up and kiss your patience goodbye. You will NOT be able to locate useful information on their website. You will NOT be able to reach a customer service rep that will help you or be useful other than them doing a GREAT job of taking 18 minutes to answer one question incorrectly.
I know that it's not on purpose that things are this way, but Jesus. I've been on chat for 27 minutes now and nobody can answer the question "why can't I renew my skype number for 12 months instead of only 3". I can't believe that it's taking this long. These people are totally incompetent.
The latest version of skype is configured in such a way that it is no longer clear where to find your Contacts list; in fact, I have spent the last hour looking and am still unable to call skype-to-skype to any of my contacts. According to one of the support threads, I'm not the only one who has experienced this problem. I'm very disappointed by skype and hope they can solve this problem.
Skype has added malware to its software that takes control of your computer and prevents it from accessing Google and Gmail and takes over your browsers to require that you use Babylon, a malware search engine. Skype downloaded Babylon, Bloson, Price Beep and Password Box, as well as several other malware programs, all for the sake of their making a few cents off these malicious programs. Skype's anti-service and anti-user practices are reprehensible and deserving of stern condemnation. It took a half day to remove the malicious programs Skype caused my computer to be infected with. I caution anyone considering using Skype to use great caution when downloading the service.
Wanted to ordered a Skype gift voucher from Skype official site and was redirected to ChatAndVision. After one day they delivered the voucher by email, but it never worked (even tried multiple times and with different accounts). Contected support. Responded after 2+ days. No use. Avoid.
I spent 20 minutes with Skype's overly complex, many-page sign in process, and even bought $10 worth of credit to begin calling, only to find out they want $30 a year just to have a number to call from. If they're going to charge that, they need to post it up front, on their very first page, not hide it after you have wasted time and money signing up for their ripoff service.
I moved away from my family from TX to HI and have been using Skype video calls to keep in contact and let my 2 year old nephew get to know me. I can only make a trip out to TX once a year so having him know my face is a really big deal for me. I also use Skype to talk to my boss and co-workers when working on projects. It helps me co-ordinate and get my questions answered faster than email would.
I use Skype for both personal and business needs. I especially love the fact that I can screen-share while working with a trainee or one of my fellow contractors. The video chat comes in handy when the kiddos want to chat with relatives that aren't local....and sometimes even the local ones!
I really don't have anything negative to say. I suppose I would like a "mark as un-read" option for some of my work dialogue, but that's not too big of a deal.
We live in a world where people are so far apart. Friends from high school and college and family members are spread all over the country. Skype gave me the ability to not only talk to them, but also see them through video chat. I have been able to see my nieces and nephews grow up even thought I'm not near them Instead of meeting every Christmas, I get to see my family every week. The same goes for my friends from school that live in other states and even other countries. Skype has let me keep in touch with the people that I love.
kan ikke anbefale Skype mere.
jeg købet et online nummer hos skype.
dette nr er aldrig komme op at virker, og har skrivet med skype support 3 - 4 gang nu.
men det virker stadig ikke. og hvis jeg slev ring til nummer. få jeg en telefon svare eller en kvinde.
efter 3 gang med skype support. forslå han at jeg skulle ha min penge igen så jeg kunne købet et andet nr. da de ikke kunne lavet et til mig.
han sender mig hvider et en anden afdeling som vil stå for dette.
han jeg så komme til at skrive med. siger at jeg ikke kan få min penge igen.
så nu har jeg spildt 460 kr eller 60$ op et online nummer som ikke virker.
jeg har brugt 4 timer på skype support ind til nu...
så hold jer væk fra skype hvis i vil ha et telefon nr.
can not recommend Skype more.
I purchase an online number on Skype.
this number has never come up that works and has skrivet with skype support 3 to 4 time now.
but it still does not work. and if I ladle call number. I get a phone answer or a woman.
after 3 started with Skype support. suggest he that I should have my money back so I could purchase another point when they could not made one for me.
He sends me whites one another department who will stand for this.
he I get to write with. says that I can not get my money back.
so now I have wasted 460 kr or $ 60 up an online number that does not work.
I spent 4 hours on skype support until now ...
so stay away from skype if i want a phone number
I am personally online very much of the day. Instead of owning a smartphone i just use skype, i have made a little list why i love skype.
1. It's free. And i mean completly free, no "2 hours a week-rule"
2. It's easy, fast and reliable.
3. Amazing sound quality. It will go as far as your microphone will.
4. Webcam? Share your screen? They got it all.
I use to love skype, used it all the time and didn't have any problems with it but when microsoft took over i got drop calls, lag and advertisements and then they put that little box up in my corner ! hate it, its pretty wird that a firm that have more money and more staf is doing a awful when it come to skype, one star frome me :(
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