Taunton Leisure's website was easy to use, they had the Mountain Equipment Jacket I wanted at a good price and I was really pleased whe it arrived on Saturday morning, since I only ordered it on Thursday night (after 10pm) and only went for the standard (tracked) delivery. I'd happily recommend them and use them again.
Was looking for a new tent and knew more or less what I wanted. Searching on line I came across Taunton Leisure's website. What a find! Loads of products available and it was easy to search for and find exactly what I wanted, including accessories. I even changed my mind about the actual tent I wanted & ended up buying a Vango Tigris XL (+ footprint)! Product pictures and info were first class and the prices were really competitive and, in fact, cheaper than a lot of other companies. I am based in the south west and considered travelling to one of their stores but time was short and the weather was foul so I opted to order on line. Ordering and paying was really easy - I could even use PayPal, which I liked very much! Once the order had been placed I was kept informed of my order's progress via email. I had chosen "tracked delivery" and it was spot on - right down to the hour it would arrive. Can't fault the site, the products available, the prices or the delivery service. Highly recommend giving this company a try.
I was looking for an Osprey day sack, and Taunton Leisure had a really good range. My bag was delivered in a couple of days and is exactly what I was looking for. The sale price and free postage made it very competitively priced.
We went to Taunton Leisure because another company emailed us to tell us they were out of stock of the item we wanted even though we had just bought it online (Osprey Baby Carrier).
We needed it quickly so paid Taunto Leisure for Saturday delivery. It arrived on time as described. We were able to take our 6 month out for a very enjoyable Sunday walk as planned. So very happy!
I found the price for the Osprey bag the best online with fast despatch and free delivery
Superb service from Taunton Leisure. Really fast delivery with great communication and a change of delivery date option. The Robens tent we purchased is great quality. We went camping in it for the first time this month and it withstood a very windy Peak District with barely any movement.. The porch is great for rainy weather and the black inner lining in the 'bedroom' compartment makes it very cosy :) Best of all, two of us put the tent up in 20 minutes and we took it down in 10 minutes. I fully recommend it.
I wanted to get hold of an ultra lightweight tent to use for multi-day runs and long lightweight hikes at altitude in the Alps and around Europe. The obvious choice, after a bunch of research was the Terra Nova Solar Photo 2 - 900gm and tiny pack weight for a 2 man self supporting tent! Anyway, the point is that Taunton had it at a fair price, they could easily ship to France and were willing to delay delivery until I got back from a trip away. All in all, excellent customer service, good prices and easy no-faff delivery. Definitely impressed after I last used them about 17 years ago to buy a Low Alpine hiking jacket! I'll be back :) Best of luck to everyone out there looking to adventure!!
I saw on-line Taunton Leisure's sale offer of a UTag emergency device at a very reasonable price. I placed my modest order by 'phone. The member of staff who took my call was exemplary - I think I said that I hoped the call had been recorded for training purposes!
I had 2 email responses confirming acceptance of my order, and informing me of delivery arrangements. The package arrived within a few days, very securely wrapped.
Taunton Leisure was recommended to me by a friend so I thought that I would try them, especially as I had spent quite some time looking for a high- performance tent for occassional weekend camps but without being able to make a final decision. I called them as I also wanted some advice before buying and my first impression was that the receptionist was very approachable and also very technically aware. The price was great, being some 20% cheaper than any other quote that I had. In fact, the whole buying process was extremely quick and easy and I placed my order against known stock within 10 minutes. They followed up with an immediate email confirming goods, price and delivery.
The delivery experience was great and enabled me to track the order progress through to delivery. The product arrived extremely securely wrapped, right at the start of the promised 1-hour delivery window and within 1 day of order. They also followed up with a confirmation email - outstanding customer service!
My advice is not to waste valuable free time trawling price comparison and technical websites; just go to Taunton Leisure. I really do believe that they are a great one-stop shopping experience for camping and outdoor goods. I will certainly be using them again.
Bought my daughter a pair of boreal junior ninja climbing shoes via taunton but when they arrived the were 1 size too big. Called the helpdesk and got returns form mailed straight away by a very friendly and helpful gentleman. Correct size shoes arrived 2 days after I send the pair that was too big back. Great and prompt service in all.
Having done a search on various sites We found that Taunton leisure not only offered the item at the lowest price but also offered free postage. subsequently we ordered the kampa colonel kitchen expecting to have to wait some time for it to arrive. We were mistaken the item arrived within DAYS well wrapped and without a fault. The delivery service used kept me well informed regarding delivery. Overall the best experience of online purchasing we have experienced in a very long time
Really pleased with the service from Taunton Leisure.
Website was easy to use.
I ordered a Lowe Alpine backpack which was 10% cheaper than anywhere else and I was also very impressed to see that the delivery was free which saved me even more money.
My parcel arrived within a couple of days and I would not hesitate to use Taunton Leisure again.
Item not originally in stock but advised to set up an email prompt that would advise me when item was available. Purchase was straight forward and very prompt delivery. Excellent communication and helpful advice. Thank you
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