Loved the website and service. On line video a real help and gave me the confidence I needed to DIY.
Fantastic product - beautiful warm floors - very rapid reliable delivery - cannot fault in anyway.
Need Delivery First!!!!!!!!!!!!
I liked the price, the free delivery, the way the order was confirmed immediately and we were kept up to date as to the expected delivery AND the tracking provided. It arrived when you said and was the right product , and waswell packed. It even has a 25 yr guarantee!
Many thanks for a fast delivery and the professional packing.
this is my third order and as always on time, in full and faster than anticipated. Web site is really easy to navigate
Ordered online first thing in the morning really easy site to use had to change delivery address has I was at work and no one was in so rang up at about 12.30 got through straight away to a lovely lady on the phone changed my delivery address details and to make sure that it had all gone through I rang again at 5.30 and spoke to another helpful guy on the phone who told me it had all gone through received all my order the next day at about 2.45 that afternoon fast and really great company would definitely use again and recommend thank u underfloor heating store
The staff were very friendly and honest with their advice...
Bought a walkin shower and waste fittings - would recommend this suppliuer for prompt service and great value.
My orders are always quickly despatched and delivered, three days max delivery time. The quality of products is always high and any problems are dealt with politely and efficiently. Problems being, I ordered the wrong meterage of cable and had to exchange for another. It took two days and the difference was refunded instantly.
I'm happy to recommend this seller. I bought a touch screen thermostat for my electric underfloor heating. Before purchasing I used their eChat to get some advice. I was helped out by Jake and I immediately bought the thermostat. It's now installed and works just great. I'm now toying with the idea of getting a touch screen room stat for my main central heating.
The same as in the box , Brilliant
Great customer service from start to finish Ann the oline how to video series shows you exactly what to do.Great advice also on how to prepare and insulate your floors befor installing the heat matting. You also have the reassurance that if you accidentally damage the heating mat when installing they will replace next day provided you have followed the instructions provided.The staff I spoke to answered my questions without delay and were extremely knowledgeable.Would recommend them highly and also would like to state that they are one of the best suppliers I have had the pleasure of dealing with.
Great product, highly recommended and delivered next day as promised. First class service.
Had a problem with the wrong size towel rail being delivered for a bathroom refurb job, however, a replacement one was sent out and arrived at the job next day before I did!!!!, excellent customer service, will definitely be a repeat customer
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All our electric underfloor heating systems come with a lifetime guarantee, all our thermostats carry a 1 year guarantee, our systems are fully semko approved and they all conform to the IEC 60335 regulations. Our cable insulation is made from teflon, this is the best type of insulation possible for the cables, beware of inferior insulations which can break down after a few years, all our systems are twin wired and earth screened, which makes them suitable for use in bathrooms You only want to install this once so dont buy any products that dont come with a lifetime warranty.