Lufthansa

Rude and dishonost conduct

After several flights with Lufthansa I was ordering a flight for three persons to the US. After the quite long order process there's an error, when I try to pay. I call to their support as prompted. They tell me to start over as it's a common problem, when I'm signed in to their system (which must be very irritating for their loyal costumers). I do, but when I'm about to place the order, the price has gone 168 EUR up. I call again and the agent promises to refund the 168 EUR if I just place the order. If he had not told me this I would have gone with British Airlines instead, which also is a four-star airline and was cheaper to begin with. Some weeks after I’ve sent my e-mail I hear nothing from Lufthansa. So I try to contact them by mail. Here I get standard answers with rude remarks. After I tell them that I’ll pass it on to my lawyers, they promise to forward the case to the right department (why not do this at once instead of after 4 e-mails?). Weeks after this I receive a letter telling me about how they price their tickets and that they will not refund anything - no discussion. Furthermore they choice to place a man weighing no less than 150 kg besides me on my 11 hour flight, which took up half of my seat. This is not the passengers fault, but so large people should have two seats so they don’t take up other passenger’s room. Well, thanks a lot Lufthansa, we'll never meet again.

Thomas Kim Nyborg tyckte detta omdöme var användbart

Auto Blik

Super og kompetent service

Super venlig og dygtige folk, som altid hjælper deres kunder fuldt ud og som samtidig virker som de mest reelle mekanikere jeg er stødt på.

Kath Gruppe

Incompetent mechanics and terrible service

After four visits to Kath in Flensburg I can without any doubt claim that this is the place of the poorest mechanics and service-level I have ever experienced (and I’ve tried a lot). At first everything seems nice and they treat you well. However when they are to do the job it all falls down. All four times I’ve visiting Kath in Flensburg the mechanics has “forgotten” to fix the error, ordered home wrong parts, been unable to fix the problem or they say that they've fixed it only for me to experience that the error has not been fixed at all. All this while they know I’m driving 300 KM to get there each time, and I’ve made it clear in advance that it’s very important that they are able and ready to fix all the discussed items of that reason.

Already shaken by the incompetence described above you can also look forward to an insulting level of service from Kath Auto Gruppe, when you point out these errors to them. They have no care what so ever for you and your car, when the payment has been completed, and they deny any kind of help/refund even though it's clear that they haven't even been close to do their job right.

I have tried to reach out to them several times before writing this review.

My advice would be to choose all other places to get your car repaired than at Kath Gruppe - this is one big scam if you ask me.

Christopher Vincent Hammer tyckte detta omdöme var användbart

Tucows

A lot of outdated software

Seems Tucows had its golden age. It's still okay but nothing compared to what it used to be. A lot of useless software is to find in their directory.

Serverhosting

Godt til prisen

Man får meget for pengene og det hele fungerer grundlæggende uproblematisk. Til tider kan man dog mærke at det er et lille hostingfirma med til tider mangelfuld support. Når der kommer hul igennem er de dog som oftest hjælpsomme.

Spildownloads

Udmærket lille spilside

spildownloads.dk har udmærket indhold men ikke så meget endnu desværre.

Driverupdate

Super dansk side til opdatering af drivers

En lille men meget hjælpsom side til os der bare vil have alle vores PC's drivere opdateret uden bøvl!

Download Software

Shareware i høj kvalitet

Siden indeholder en række kvalitetsprogrammer til gavn for dig der gerne betaler for kvalitet.

Telia

Dårlig oplevelse vendt til en god

Efter en kort samtale med Tobias kom alt på plads. Telia skulle blot have nogle flere Tobias'er for alt var helt i top.

(Ringer flere gange om måneden for at sælge samme produkt, svært at komme i kontakt med supporten, giver mobilt bredbånd "gratis" med i ½ år, som man får 4 måneder senere, og som de så begynder at sende regninger og rykkere for, uden dette nogensinde er blevet bestilt/accepteret. Bredbånd hos Telia virker fint.)

den 8 juni 2012

Svar från Telia

Hej Martin,

Tak for anmeldelsen.

Jeg har forsøgt at finde et telefonnummer jeg kan kontakte dig på.

Det er beklageligt du føler dig chikaneret af vores telesælger. Du må derfor meget gerne sende mig dit CVR og telefonnummer, så kontaker jeg dig, således vi kan forhindre du fremadrettet bliver kontaktet.

Min mail er tobias.thomsen@teliasonera.com

Venlig hilsen
Tobias Thomsen
Telia kundeservice

e-Gear.dk

Super kundeservice

Havde bestilt en forkert gamermus, der skulle bruges dagen efter modtagelsen. E-gear sendte den rigtige mus med det samme ub. og uden nogen problemer, bare jeg lovede at sende den anden mus tilbage inden for en uge. Så det hele løste sig. Det er god service!

Christopher Vincent Hammer tyckte detta omdöme var användbart

HelTech Communication

Top skills, terrible service and extreme prices

[navn fjernet] at Heltech knows a lot about servers etc. but when it comes to service and good business conduct he has no knowledge or fails to show it at least.

After doing a job well done Heltech/Stefan sends us a bill almost three times higher than initially agreed.

Amanda Chimbondaoch Thomas Jakobsen tyckte detta omdöme var användbart

den 30 november 2011

Svar från HelTech Communication

The customer asked for a price for installation and configuration of a software. Not having the exact number of installations, but knowing that it was more than one, HelTech gave the customer a price estimate (not a fixed price) in writing for one instance of this installation (emphasizing the estimate was for one installation only and what it covered).

The customer orders 15 different installations+configurations. Given the price estimate we actually had the head room to send an invoice up to 15 times the given price estimate. The resulting invoice was about twice the estimated price for one installation, which should be considered a very good deal for the customer.

Furthermore, when delivering the software installations the customer needed to do adaptations of their web sites to work with the new software. This is not a work included in the price estimate as it only covered installation and configuration of the software. At this time it turned out that the customer had fired their technical staff so no one could perform this task at the customer. HelTech then offered to perform this work. Almost half of the mentioned invoice covers this work, which was not at all a part of the initial price quotation.

Upon recieving the invoice the customer contacted HelTech questioning it. HelTech explained it, like above. We understand that the probable reason for the confusion is that the customer had not understood what the price estimation covered (or possibly not read it thouroghly). Since it was a written price estimate clearly emphasizing one installation and what it covered and the fact that almost half of the amount covered other work (internal programming of the customer websites) we saw no reason to reduce the invoice. The customer then agreed, in writing, to pay the full amount of the invoice.

The customer however choosed not to pay the invoice at all. When HelTech finally brings the customer to court, the customer claims, among other things, that they never even had ordered this work from HelTech (which we of course have written proof of). Once in court, the case was settled and has now been paid.

Everything above is supported by proof in writing.

Edit (reply to comment): Yes, the settlement was less than the invoice. It was a pure business/finanical decision from us to agree with the settlement. We could choose between loosing some money on the settlement or loose more money by spending even more time pursuing the case. We choosed to agree with the settlement to end the case. That doesn't proove anything.

Cnet

Good download site

Well it's hard to get around download.com. It's pretty great. However there's still somewhat bad downloads and feature presentations instead of the most relevant programs.

Realapps

De rigtige applikationer

Nice side :)

Christopher Vincent Hammer tyckte detta omdöme var användbart

Min Mac

MIN-mac.dk - SUPERB!

Super side med alt til os med Mac. Lidt langsom en gang imellem dog (Pst webmaster ;) ).

PC Drivers

PC-Drivers.dk

Fed side med mulighed for opdatering af ens drivers. Driverfinder.dk er dog lige en klasse bedre.

Driverfinder

Fedt, fedt, fedt!

Opdaterede alle drivers let og det er et fantastisk resultat der følger. Driverfinder.dk kan klart anbefales.

Soundtaxiguide

Udmærket!

God side om Soundtaxi

Tunebiteguide

Et godt alternativ til Tunebite.dk

God side, men producentens, tunebite.dk, er lige en smule bedre synes jeg.

Soundtaxi

Super progam

Soundtaxi er et must for alle der bruger TDC Play. Tak.

Christopher Vincent Hammer tyckte detta omdöme var användbart

Tunebite

Fedt program

Fedt program og god dansk side fra producenten

Christopher Vincent Hammer tyckte detta omdöme var användbart

Alt Til-windows

Alt til Windows

Behøves der siges mere? Måske kunne et nyt design bruges på siden, ellers en super side med ALT til windows. Kudos.

Codecs

Danmarks førende inden for multimedia

De har alle codecs, så lige meget hvilket man lige står og mangler, så er der et brugbart på codecs.dk samt informative artikler herom og hjælpsom support.

Bahnhof

Terrible!!!

Have had several servers at Bahnhof as it seemed good in the beginning but my oh my we was about to experience the absolute most terrible service and handling ever.

Have experienced a lot through my many years in the industry but this takes it all.

Do your self a huge favour and select ANY other provider than Bahnhof.

Christopher Vincent Hammer tyckte detta omdöme var användbart

Nasjn.net

Super produkt og service

Vi har benyttet os af Nasjn.net til bl.a. hosting af nogle af Download.dk's filer. Det har fungeret upåklageligt og servicen har været i top.

Download

Danmarks største og ældste software-arkiv

Med over 50.000 programmer og spil til gratis download er Download.dk den side i Danmark med flest stykker software i arkivet. Samtidig er Download.dk fra 1997 og dermed et af Danmarks ældste software-arkiver. Leder du efter spil og programmer, så er det her du skal starte.